Service Writer - El Paso TX4 - Pebble Hills Blvd *Must be bilingual*

Stonebriar Auto Services LLC; El Paso (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Service discount at cost

Next Day Pay

Flexible PTO

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Stonebriar Auto Services LLC is hiring Service Writers for full-time and part-time positions at Jiffy Lube Multicare in El Paso, TX. You will confer with guests to determine needed services and communicate options clearly, always prioritizing safety and guest satisfaction.

Valid driver's license required; automotive service experience is welcome but not mandatory. We offer generous bonuses, service discounts, comprehensive benefits, NEXT DAY PAY, and opportunities for career advancement.

Qualifications

• Experience in customer-facing roles preferred but not required.

Responsibilities

• Confer with guests to determine and suggest diagnostic and mechanical services.
• Explain service options and timelines to guests.
• Maintain a safe, efficient work environment while delivering outstanding guest service.

Skills

Customer service

Job description

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity.
• Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances.
• NEXT DAY PAY is available, revolving lines of credit, and a great work environment.
• Due to our growth, great career advancement opportunities are available too!