Automotive Service Writer - Springfield, MO

Stonebriar Auto Services LLC; Springfield (MO); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Next Day Pay

Employee discount on services

Job summary

Stonebriar Auto Services LLC is hiring Service Writers (Customer Service Directors) in Springfield, MO. The role involves guiding guests through diagnostic and service needs, ensuring safe and efficient work, and delivering outstanding guest service in a fast-paced environment.

We offer competitive wages with bonus opportunities, employee discounts on Jiffy Lube services, no labor charges, and benefits including health, dental, optical, life and disability insurances for full-time staff.

Responsibilities

• Confer with guests to determine and propose diagnostic and mechanical services needed.
• Explain service options clearly while maintaining safety and efficiency.
• Contribute to an energetic and fun working environment and ensure excellent guest service.

Job description

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity. Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances. NEXT DAY PAY is available, revolving lines of credit, and a great work environment. Due to our growth, great career advancement opportunities are available too!