Service Writer - Ft Smith 2

Stonebriar Auto Services LLC; Fort Smith (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Service discount

No labor charge

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Next-Day Pay

Paid time off

Job summary

Stonebriar Auto Services LLC in Fort Smith, AR is hiring Service Writers for both full-time and part-time roles. You will confer with guests to determine diagnostic and maintenance needs, explain options, and upsell where appropriate, all while keeping safety and quality at the forefront.

A valid driver's license is required; prior automotive service experience is preferred but not required. We offer competitive wages, generous bonus opportunities, discounts on Jiffy Lube Multicare services, and

Qualifications

• Background in automotive service is preferred but not required.
• Must have a valid driver's license.
• Strong guest service mindset and ability to explain services clearly.

Responsibilities

• Confers with guests to identify needed diagnostic and maintenance services.
• Communicates service options and estimates clearly and politely.
• Ensures work is performed safely and efficiently while maintaining a positive guest experience.

Skills

Customer service

Communication

Sales

Multitasking

Job description

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity. Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances. NEXT DAY PAY is available, revolving lines of credit, and a great work environment. Due to our growth, great career advancement opportunities are available too!