Automotive Service Writer - Springfield, MO

Stonebriar Chevrolet; Springfield (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Next day pay

Service discounts

No labor charge

Flexible paid time off

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

Career advancement opportunities

Job summary

Stonebriar Auto Services in Springfield, MO is hiring Service Writer positions (also called Customer Service Director or CSD) on a full-time and part-time basis. You will confer with guests to determine required services and communicate options, while ensuring safe, efficient work and an exceptional guest experience.

Applicants should hold a current and valid driver’s license; automotive service experience is a plus but not required.

Qualifications

• Current and valid driver’s license required.
• Experience in automotive service environment preferred but not required.
• Confers with guests to determine diagnostic and mechanical services needed.

Responsibilities

• Confers with guests to determine and suggest diagnostic and mechanical services.
• Ensures all work is performed safely and efficiently.
• Provides outstanding guest service and contributes to a positive work environment.

Skills

Customer service

Guest communication

Job description

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity. Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances. NEXT DAY PAY is available, revolving lines of credit, and a great work environment. Due to our growth, great career advancement opportunities are available too!