Service Writer - Melissa TX

Stonebriar Auto Services LLC; Melissa (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Discount on services

No labor charge

Health insurance

Dental insurance

Optical insurance

Life and disability insurances

Next Day Pay

Flexible PTO

Career advancement opportunities

Job summary

Stonebriar Auto Services LLC in Melissa, TX seeks a Service Writer (Customer Service Director) to guide guests on diagnostic and mechanical needs and provide outstanding service. Prior automotive service experience is helpful, a valid driver's license is required, and the role offers a competitive wage with bonus opportunities.

You will work in a fast-paced environment, promote sale of services, and help maintain a positive guest experience while contributing to a supportive team culture.

Qualifications

• The successful candidate will have strong selling skills and an outgoing personality.
• Confers with guests to determine diagnostic and mechanical services advised.
• Experience in automotive service is beneficial but not required.

Responsibilities

• Confers with guests to determine services needed and suggests options.
• Explain diagnostic and mechanical services to customers clearly.
• Maintain a safe and efficient workflow while delivering great guest service.
• Contribute to an energetic, fun working environment and teamwork.

Skills

Strong selling skills

Outgoing personality

Guest communication

Valid driver's license

Job description

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will have strong selling skills, an outgoing personality, and be responsible for conferring with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity.

• Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances.
• NEXT DAY PAY is available.
• great work environment.
• great career advancement opportunities.