Service Writer & Advisor – Front Desk Pro

Express Employment Professionals - Cincinnati East; Baton Rouge (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Room for growth within the company

401(k)

Paid Time Off (PTO)

Comprehensive medical benefits

Job summary

Express Employment Professionals – Downtown Baton Rouge is seeking a Service Writer for a local dealership to greet customers, document repair needs, and coordinate service estimates.

You will manage front desk operations, handle calls, and enter data using MS Office. Strong communication and reliability are essential for customer satisfaction.

This evaluation hire offers growth opportunities and a benefits package after evaluation.

Qualifications

• Previous experience in an auto body or auto parts shop preferred.
• Strong interpersonal and communication skills.
• Reliable, trustworthy, and customer-focused.
• Proficient in computer applications and data entry.

Responsibilities

• Provide exceptional customer service at the front desk.
• Manage counter operations and answer incoming calls.
• Prepare service write-ups, vehicle tickets, and estimates.
• Record parts prices accurately and process invoices.
• Order auto parts as needed.
• Perform data entry and utilize MS Office for documentation.
• Handle scanning, copying, and other administrative tasks.

Skills

Interpersonal skills

Customer service

Reliability

Data entry

Tools

MS Office

Computers

Job description

Express Employment Professionals – Downtown Baton Rouge is seeking a Service Writer for a local dealership to greet customers, document repair needs, and coordinate service estimates.

You will manage front desk operations, handle calls, and enter data using MS Office. Strong communication and reliability are essential for customer satisfaction.

This evaluation hire offers growth opportunities and a benefits package after evaluation.