Service Writer

Kihei Auto Sales - 39f3; Kihei (HI); On-site; USD 40,000 - 64,000; Full time

Job summary

Kihei Auto Sales on Maui is seeking a Service Writer to bridge customers and our service team, delivering a smooth and positive experience. You will handle service estimates, coordinate with technicians, and keep customers informed while building lasting relationships.

We value a customer-first mindset, strong communication, and team collaboration. This on-site role at our family-owned dealership emphasizes supportive teamwork and growth opportunities in a friendly environment.

Qualifications

• At least 1 year of automotive experience.
• Team player with willingness to learn and grow.
• Strong communication and organizational skills.
• Customer-first attitude and commitment to exceptional service.

Responsibilities

• Greet customers and understand their automotive service needs.
• Prepare detailed service estimates and explain them clearly to customers.
• Coordinate with technicians to ensure timely service and repairs.
• Keep customers informed throughout the service process.

Skills

Automotive experience

Communication skills

Organizational skills

Job description

Join Our Team as a Service Writer at Our Family-Owned Car Dealership and Service Center on Maui!

Are you passionate about cars and customer service? Do you thrive in a team-oriented environment where you can make a difference every day? If so, we’d love to have you join our family-owned and operated car dealership and service facility on Maui! With over 23 years of serving our community, we pride ourselves on offering top-notch service with a personal touch.

What You’ll Do as a Service Writer

As a Service Writer, you’ll be the bridge between our customers and our service team, ensuring every customer has a seamless and positive experience. Your responsibilities will include:

• Greeting customers and understanding their automotive service needs.
• Preparing detailed service estimates and explaining them clearly to customers.
• Coordinating with technicians to ensure timely service and repairs.
• Keeping customers informed throughout the service process.
• Building strong relationships with customers to encourage repeat business.
• Maintaining accurate records of service transactions.

What We’re Looking For

We’re searching for a motivated and coachable individual who is ready to bring their automotive experience to our team. Here’s what you’ll need to succeed in this role:

• At least 1 year of automotive experience (required).
• A team player mindset with a willingness to learn and grow.
• Strong communication and organizational skills.
• A customer-first attitude with a commitment to providing exceptional service.

Why Join Us?

While we don’t currently offer additional benefits, we believe in creating a supportive and welcoming work environment where every team member is valued. As a family-owned business, we treat our employees like family and foster a culture of teamwork, respect, and growth.