Service Writer

HUNTER TRUCK SALES & SERVICE LLC; Uniontown (Fayette County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay & bonus

Benefits package

401(k) with company match

Training & advancement

Stable family-owned since 1938

Job summary

Hunter Truck Sales & Service LLC is seeking a Service Writer in Uniontown, PA. This full-time role involves greeting customers, writing repair orders, estimating costs, and communicating progress with technicians.

You will review payments, obtain authorization for additional work, and maintain thorough repair documentation. The position emphasizes accurate records, warranty handling, and a professional customer experience.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training.
• Valid Driver's License required; Commercial Driver's License preferred; must meet company insurability standards.
• Regular walking and frequent standing; lift up to 50 lbs and good vision

Responsibilities

• Greet customers, sell needed work, write repair orders, and estimate repair costs.
• Ensure proper payment type is selected and perform initial review of repair orders.
• Communicate with technicians and update customers on repair progress.
• Obtain authorization for additional work and maintain accurate repair documentation.
• Administer warranty claims and policy adjustments in accordance with manufacturer guidelines.
• Maintain repair order balance and assist parts/service departments as needed.
• Handle customer inquiries, complaints, and scheduling professionally.
• Maintain a clean and organized work area while adhering to all safety policies.

Education

High school diploma or GED; or 1–3 months related experience or training

Valid Driver's License required; CDL preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Writer

Regular Full-Time Uniontown, PA, US

18 days ago Requisition ID: 3895

At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level.

Come build your career with a team that invests in you from day one.

POSITION AT A GLANCE

Location: Uniontown, PA Position Type: Full-Time Schedule: Monday through Friday, 7:00 AM to 3:30 PM Address: 100 Hunters Way, Smithfield, PA 15478

WHAT YOU’LL DO

• Greet customers, sell needed work, write repair orders, and estimate repair costs
• Ensure proper payment type is selected and perform initial review of repair orders
• Communicate with technicians and update customers on repair progress
• Obtain authorization for additional work and maintain accurate repair documentation
• Administer warranty claims and policy adjustments in accordance with manufacturer guidelines
• Maintain repair order balance and assist parts/service departments as needed
• Handle customer inquiries, complaints, and scheduling professionally
• Maintain a clean and organized work area while adhering to all safety policies

WHAT YOU BRING

• Education & Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Certificates & Licenses: Valid Driver’s License required, Commercial Driver's License preferred; must meet company insurability standards.
• Physical Requirements: Regular walking and frequent standing. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

WHY WORK WITH US

• Your hard work earns real rewards with competitive pay and bonus opportunities
• Comprehensive benefits package to keep you and your family covered
• 401(k) with company match because your future matters
• Your success is our priority. We offer training, mentorship, and advancement opportunities
• A supportive, team first culture where you’re never just a number
• A legacy of stability in a company that is family-owned and trusted since 1938

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.