Service Writer

1100 Applied Industrial Technologies, Inc.; Billings (MT); On-site; USD 42,000 - 64,000; Full time

Job summary

Applied Industrial Technologies is seeking a detail-oriented purchaser for hydraulic parts in Billings, MT. The role covers sourcing parts, preparing quotes, and coordinating repair timelines.

You will support both inside and outside sales teams and handle parts delivery or pickup as needed. Strong customer service experience and hydraulic knowledge are valued, with a focus on organization, multi-tasking, and reliable scheduling.

Qualifications

• 2+ years customer service experience.
• Fluid Power/Hydraulics product knowledge a plus.
• Strong analytical and interpersonal skills.
• Organizational skills, multi-tasking, prioritizing.
• High school diploma or equivalent.
• Purchasing and/or service writing for hydraulic shop / service department a plus.

Responsibilities

• Sourcing and purchasing hydraulic parts to support the shop operations.
• Providing customers with quotes and expected repair times.
• Assisting in the scheduling and coordination of repair jobs.
• Assist the inside and outside sales teams as needed.
• Parts delivery or pickup.

Education

High school diploma or equivalent

Purchasing and/or service writing for hydraulic shop / service department a plus

Job description

Sourcing and purchasing hydraulic parts to support the shop operations

Providing customers with quotes and expected repair times

Assisting in the scheduling and coordination of repair jobs

Assist the inside and outside sales teams as needed

Parts delivery or pickup

Qualifications

• 2+ years customer service experience
• Fluid Power/Hydraulics product knowledge a plus
• Strong analytical and interpersonal skills
• Organizational skills, multi-tasking, prioritizing
• High school diploma or equivalent
• Purchasing and/or service writing for hydraulic shop / service department a plus

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.