Service Writer

FCX Performance; Billings (MT); Presencial; USD 42 000 - 58 000; Tempo integral

Resumo da oferta

Applied Industrial Technologies is seeking a customer-focused purchasing and service support professional in Billings, MT. You will source hydraulic parts to support shop operations, provide quotes with repair timelines, and assist in scheduling and coordinating repair jobs for our team.

As a long-standing distributor, we value strong communication with customers and technicians, and offer growth opportunities for motivated individuals who bring hydraulics knowledge and a service-oriented

Qualificações

• 2+ years customer service experience.
• Fluid Power/Hydraulics product knowledge a plus.
• Strong analytical and interpersonal skills.
• Organizational skills, multi-tasking, prioritizing.
• High school diploma or equivalent.
• Purchasing and/or service writing for hydraulic shop / service department a plus.

Responsabilidades

• Sourcing and purchasing hydraulic parts to support the shop operations
• Providing customers with quotes and expected repair times
• Assisting in the scheduling and coordination of repair jobs
• Assist the inside and outside sales teams as needed
• Parts delivery or pickup

Conhecimentos

Customer service

Analytical skills

Interpersonal skills

Organizational skills

Multi-tasking & prioritizing

Purchasing experience

Hydraulics knowledge

Problem solving

Formação académica

High school diploma or equivalent

Purchasing experience in hydraulic shop / service dept a plus

Descrição da oferta de emprego

• Sourcing and purchasing hydraulic parts to support the shop operations
• Providing customers with quotes and expected repair times
• Assisting in the scheduling and coordination of repair jobs
• Assist the inside and outside sales teams as needed
• Parts delivery or pickup

• Sourcing and purchasing hydraulic parts to support the shop operations
• Providing customers with quotes and expected repair times
• Assisting in the scheduling and coordination of repair jobs
• Assist the inside and outside sales teams as needed
• Parts delivery or pickup

Qualifications

• 2+ years customer service experience
• Fluid Power/Hydraulics product knowledge a plus
• Strong analytical and interpersonal skills
• Organizational skills, multi-tasking, prioritizing
• High school diploma or equivalent
• Purchasing and/or service writing for hydraulic shop / service department a plus

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.