Service & Warranty Technician

Freeman Boatworks; Moncks Corner (SC); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

401(k) with company match

Paid time off and holidays

Paid time off and holidays

Job summary

A leading boat manufacturer in Moncks Corner is seeking a skilled Service & Warranty Technician to join their team. This role involves performing diagnostics and repairs on boats, troubleshooting issues, and assisting customers with service needs. The ideal candidate will have marine rigging experience, diagnostic skills, and exceptional customer communication abilities. Competitive compensation, benefits, and a collaborative workplace culture are offered.

Qualifications

• 2–3 years of marine rigging, service, or marine technician experience preferred.
• Valid driver’s license; ability to travel occasionally for service work.

Responsibilities

• Perform diagnostic, repair, and warranty work on Freeman boats.
• Troubleshoot and repair issues reported by customers.
• Assist owners with service needs.
• Assist with delivery prep, post-delivery support, and technical documentation.
• Work closely with Production, Engineering, and QC teams to identify root causes and recommend improvements.
• Maintain detailed service and warranty records.
• Keep a clean, organized work area and follow all company safety policies.
• Travel occasionally for on-site service, customer support, or repair work — representing Freeman Boatworks with professionalism.

Skills

Marine rigging experience

Strong diagnostic skills

Ability to read wiring diagrams

Excellent customer communication

Attention to detail

Comfort in fast-paced environment

Team-oriented

Job description

Description

Freeman Boatworks builds some of the most respected offshore fishing boats in the world, and we’re looking for a skilled Service & Warranty Technician to join our team. This role is ideal for someone with strong marine rigging experience, excellent diagnostic skills, and the professionalism to work directly with our customers.

What You’ll Do

• Perform diagnostic, repair, and warranty work on Freeman boats—including electrical, mechanical, hydraulic, and rigging systems
• Troubleshoot and repair issues reported by customers or internal quality teams
• Serve as a knowledgeable, customer-facing representative when assisting owners with service needs
• Assist with delivery prep, post-delivery support, and technical documentation
• Work closely with Production, Engineering, and QC teams to identify root causes and recommend improvements
• Maintain detailed service and warranty records
• Keep a clean, organized work area and follow all company safety policies
• Travel occasionally for on-site service, customer support, or repair work — representing Freeman Boatworks with professionalism

What We’re Looking For

• Marine rigging experience required (boat rigging, engine installation, controls, electrical routing, etc.)
• Strong diagnostic skills across electrical, mechanical, and hydraulic systems
• Ability to read wiring diagrams, schematics, and rigging drawings
• Excellent customer communication and documentation skills
• Strong attention to detail and commitment to quality
• Ability to lift, move, and work with heavy components
• Comfort working in a fast-paced, hands-on manufacturing environment
• Team-oriented, dependable, and safety-minded

Qualifications

• 2–3 years of marine rigging, service, or marine technician experience preferred
• Valid driver’s license; ability to travel occasionally for service work

What We Offer

• Competitive compensation
• Comprehensive benefits: medical, dental, vision, company-paid life & disability + more!
• 401(k) with company match
• Paid time off and holidays
• A collaborative, people-focused workplace built on craftsmanship and innovation

Please note: Employment with Freeman Boatworks is contingent upon the successful completion of a background check and drug screening.