Service Valet & Quality Control Specialist

Nielsen Automotive Group; Morristown (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free college opportunity

Discount plans on purchases and خدمات

Health, dental and vision insurance

Life insurance

401k retirement account

Paid vacation and sick leave

Job summary

Nielsen Ford of Morristown is seeking a Service Valet/Quality Control team member who will greet customers and inspect vehicles. You will help document conditions and support service advisors to ensure a smooth, positive experience.

Ideal candidates are reliable, build teamwork, and are eager to learn. The position offers growth opportunities in a fast-paced dealership environment with a focus on quality and customer satisfaction.

Qualifications

• Excellent customer service and communication skills.
• Clean driving record and ability to operate vehicles.
• Ability to multitask and stay organized in a fast-paced environment.
• Willing to participate in ongoing training.
• Reliable, team-oriented.

Responsibilities

• Greet customers in the service drive with a professional, friendly attitude.
• Perform vehicle walk-around inspections and document existing conditions and concerns.
• Accurately tag and organize vehicles for service advisors and technicians.
• Maintain a clean, safe, and organized service department environment.
• Park, stage, and organize customer vehicles with documented locations and key information.
• Perform quality control checks on serviced vehicles to ensure repairs were completed correctly.
• Road test vehicles to verify noises or concerns have been addressed.
• Verify customer complaints are resolved before vehicle delivery.
• Shuttle customers to and from home or work locations while delivering excellent service.
• Support service department operations with errands and department upkeep.
• Communicate effectively with service advisors, technicians, and customers.
• Demonstrate multitasking in a fast-paced dealership environment.

Skills

Customer service

Attention to detail

Communication

Multitasking

Teamwork

Driving ability

Job description

Nielsen Ford of Morristown is seeking a Service Valet/Quality Control team member who will greet customers and inspect vehicles. You will help document conditions and support service advisors to ensure a smooth, positive experience.

Ideal candidates are reliable, build teamwork, and are eager to learn. The position offers growth opportunities in a fast-paced dealership environment with a focus on quality and customer satisfaction.