Service Valet/Porter — Guest Experience Champion

Asbury Automotive Group; Plano (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select management and”

Job summary

Asbury Automotive Group is seeking a Service Valet/Porter to be the first contact for customers arriving for service at the dealership. You will greet customers, collect vehicle information, and help move vehicles from the service drive to the shop with an emphasis on safety and customer satisfaction.

The role requires a minimum age of 18, a valid driver's license, and the ability to pass background and drug screening.

Qualifications

• Must be a minimum of eighteen years of age.
• Must have a valid driver’s license.
• Must be able to pass pre-employment screening (background and drug test).

Responsibilities

• Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible.
• Assist the Service Advisor in helping customers while maintaining organization in the service drive.
• Move the customer’s vehicle following the greeting process as outlined by management in a safe and secure manner.
• Retain keys according to departmental safeguard procedures.
• Actively promote effective working relationships with associates and departments in the dealership.
• Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index.
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership.
• Ability to work outdoors and on your feet for extended periods of time.

Skills

Manual transmission operation

Valid driver’s license

Job description

Asbury Automotive Group is seeking a Service Valet/Porter to be the first contact for customers arriving for service at the dealership. You will greet customers, collect vehicle information, and help move vehicles from the service drive to the shop with an emphasis on safety and customer satisfaction.

The role requires a minimum age of 18, a valid driver's license, and the ability to pass background and drug screening.