Service Valet

The CAR Group (Norm Reeves Dealerships); Dallas (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Matching

Flexible Spending Account

Tuition Reimbursement

Paid Time Off

Job summary

The CAR Group (Norm Reeves Dealerships) is hiring a Service Valet at our Dallas (Onsite) location. This Full-Time position supports the service team by greeting customers, collecting vehicle details, and ensuring smooth vehicle handoffs and a positive customer experience.

Responsibilities include parking/retrieving vehicles, verifying service work, and keeping the area clean. The ideal candidate has a friendly attitude, clear communication, and the ability to work outdoors in varying weather

Qualifications

• People-oriented, outgoing attitude.
• Strong communication skills.

Responsibilities

• Greet customers promptly and professionally as they arrive at the service area.
• Collect vehicle information (model, mileage, service history) to start service.
• Coordinate with service advisors for smooth handoffs of vehicles.
• Park and retrieve vehicles as needed.
• Verify vehicle documentation and services performed before returning to customers.
• Explain services and recommendations from the service team to customers.
• Keep the service area clean, organized and debris-free at all times.

Skills

People-oriented

Communication skills

Job description

Location: Dallas, TX (Onsite) | Type: Full Time | Pay Rate: $16.00/hr

Drive Your Career Forward at Toyota! Join Us as a Service Valet at Norm Reeves Toyota Dallas!

As a Service Valet, you play a crucial role in enhancing customer satisfaction by providing exceptional service and support to clients visiting the dealership for vehicle maintenance and repairs. This role involves efficiently managing the flow of vehicles, maintaining the service area's cleanliness, and offering a positive customer experience. Your work will ensure our guests leave 100% satisfied with their Norm Reeves experience. This role is a great way to kick start your career with us!

What You’ll Do

• Vehicle Reception and Coordination:
• Greet customers promptly and professionally as they arrive at the dealership's service area.
• Collect necessary vehicle information, such as model, mileage, and service history, to initiate the service process.
• Coordinate with service advisors to ensure smooth handoff of vehicles for repairs and maintenance.
• Parking and Retrieving Vehicles
• Verify the accuracy of vehicle documentation and services performed before returning the vehicle to the customer.
• Provide clear explanations of the services performed and any additional recommendations from the service team.
• Ensure the service area is clean, organized, and free of debris at all times.

What You’ll Need

• Full-time availability and at least 18 years old
• Valid driver’s license with an acceptable driving record
• Proficiency in operating various vehicles, including manual transmission
• Ability to stand, walk, and be on your feet for extended periods.
• Comfortable working outdoors in various weather conditions.
• A people-oriented, outgoing, and friendly attitude
• Exceptional attention to detail in a fast-paced environment
• Strong sense of responsibility and integrity
• Outstanding communication skills and a consistently positive outlook

Benefits & Employee Perks

• Medical, Dental, Vision, and Complimentary Life Insurance
• 401k Matching and FSA
• Tuition Reimbursement
• Paid Time Off (accrues)
• Supplemental Insurance (Hospital, Accident, Critical Illness)
• Discounts on Vehicles, Services, and Parts