Service Training Manager: Lead Tech Instructors

Rivian; Irvine (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Service Training Manager to lead the Technical Training team. This role is pivotal in ensuring Service Technicians are well-equipped with the necessary skills and knowledge to provide exceptional customer experiences. You will thrive in a dynamic environment, collaborating with diverse stakeholders to define training needs and implement effective solutions. Your leadership will foster a culture of continuous learning and professional growth within the team. If you are a proactive leader with a commitment to excellence, this opportunity is perfect for you.

Qualifications

• 5+ years of experience with 2+ years in management roles.
• Degree or certificate in Automotive Technology or equivalent experience.

Responsibilities

• Manage a team of Technical Training Instructors for high-quality training.
• Develop team goals and drive delivery on objectives each quarter.

Skills

People Management

Communication Skills

Problem Solving

Relationship Building

Autonomous Work

Technology Proficiency

Education

Degree in Automotive Technology

Certificate in Automotive Technology

Tools

Learning Management Systems

Job description

An established industry player is seeking a passionate Service Training Manager to lead the Technical Training team. This role is pivotal in ensuring Service Technicians are well-equipped with the necessary skills and knowledge to provide exceptional customer experiences. You will thrive in a dynamic environment, collaborating with diverse stakeholders to define training needs and implement effective solutions. Your leadership will foster a culture of continuous learning and professional growth within the team. If you are a proactive leader with a commitment to excellence, this opportunity is perfect for you.