Service Training & Knowledge Solutions Developer

Cummins Inc; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

The Eaton Cummins Joint Venture (ECJV): Eaton Cummins Automated Transmission Technologies in Galesburg, MI is seeking a Service Information and Training Development Specialist to create clear, accurate service information and training materials that help technicians diagnose and repair products quickly, maximizing uptime.

You will partner with cross-functional teams, deliver engaging training programs, manage training schedules, LMS administration, and track participation and effectiveness to

Responsibilities

• Create clear, accurate technical service information that enables technicians to diagnose and repair products.
• Develop and deliver engaging training programs for field service and customers.
• Coordinate LMS administration, training calendars, and logistics for instructor-led and virtual events.
• Collaborate with cross-functional teams to align service content with current literature and product updates.
• Collect data on training participation and effectiveness and report to leadership.

Job description

The Eaton Cummins Joint Venture (ECJV): Eaton Cummins Automated Transmission Technologies in Galesburg, MI is seeking a Service Information and Training Development Specialist to create clear, accurate service information and training materials that help technicians diagnose and repair products quickly, maximizing uptime.

You will partner with cross-functional teams, deliver engaging training programs, manage training schedules, LMS administration, and track participation and effectiveness to