Service to Sales Manager

Keeler-Motor-Car-Co; Ridgefield (CT); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Paid Vacation/Sick/Personal Time

401K Plan with Employer Contribution

Job summary

Keeler Motor Car Company in Ridgefield, CT, is seeking a Service to Sales Manager to lead our Service to Sales center at a designated Fairfield County dealership. The ideal candidate combines organization, client focus, and experience managing service-related communications, prospecting, and closing deals in a luxury environment.

The role demands strong leadership, CRM proficiency, and a track record of driving sales in a premium auto setting; salary plus commission is offered.

Qualifications

• 3–5 years of Sales, BDC, or Service BDC experience (management preferred).
• Strong communication and leadership skills.
• Client-focused and team-oriented.
• Proficient with CRM systems.
• Valid driver’s license.
• Paid Vacation/Sick/Personal Time.
• 401K Plan with Employer Contribution.

Responsibilities

• Oversee daily operations of the Service to Sales department at a store level.
• Manage outbound service prospecting calls, texts, and follow-up tasks.
• Appraise cars, select inventory, desk, and close deals.
• Lead, coach, and motivate sales team members to close deals.
• Ensure accurate CRM updates and follow-up processes.
• Monitor appointment show and close rates.
• Partner closely with Sales Managers, Service Managers, Pre-Owned Managers, Service Advisors, Technicians, and Sales Advisors to maximize workflow and client satisfaction.
• Maintain high CSI standards consistent with leading luxury brands.

Skills

Strong communication

Leadership

Tools

CRM systems

Job description

Whether you’re starting your automotive career or advancing it, when you join our team, you become a valued part of our family.

Join The Keeler Motor Car Company Team

Founded in 1967, Keeler launched as a small Mercedes-Benz dealership with only SIX employees. Our dealership serves asthe main resource for the highly popular and luxurious Mercedes-Benz vehicles across the Capital Region. In the early 1970’s the dealership grew as we expanded with BMW and Honda. The six-man operation flourished. Fast-forward to today, we have added Mini, Alfa-Romeo, the Keeler Quality Pre-Owned Center, Collision Center, a Full-Service Body Shop, and a Detail Department. Even with all this growth, over 50 years later, we are still a family owned and operated business that has kept its core values right from the start.

Our Employees Are Our Greatest Asset

At Keeler Motor Car Company, our philosophy is that the key to long term prosperity is our ability to develop long lasting relationships with not only our clients, but also with our staff. We employ over 300 people and have been in business for over 54 years.

We celebrate our employees by hosting events like ax-throwing at June Farms, our annual Holiday party, and catered lunches. We’re always looking for new ways to show our appreciation!

Keeler has won the Times Union Top Workplaces award several years in a row!

Partners with Our Community

Keeler Motor Car Company strives to be highly involved in our community. We take the role of being a good employer, a good neighbor, and an engaged and active member of the community to heart. Our team recognizes the value of a healthy, strong and safe community and works to maintain these goals through financial contributions as well as volunteering in charitable causes.

We donate to a number of larger charities such as; Albany Medical Center, 15-LOVE, and the Saratoga Hospital Foundation. Every year, we promote Toys-for-Tots, Albany County Giving Tree, Regional Food Bank, and many local school activities. In the past we’ve even donated vehicles to local schools, and have helped students train and prepare for competitions like the vehicle Diagnostic Competition at Hudson Valley Community College.

Service to Sales Manager – Keeler Group Fairfield County
Monday–Friday
Salary + Commission

Keeler Group is seeking an experienced and motivated Service to Sales Manager to lead our Service to Sales Center at a designated dealership in Fairfield County. The ideal candidate is organized, client-focused, and experienced in managing service-related communications, overseeing prospecting, and working deals within a luxury dealership environment.

Key Responsibilities

• Oversee daily operations of the Service to Sales department at a store level
• Manage outbound service prospecting calls, texts, and follow-up tasks
• Appraise cars, select inventory, desk, and close deals
• Lead, coach, and motivate sales team members to close deals
• Ensure accurate CRM updates and follow-up processes
• Monitor appointment show and close rates
• Partner closely with the Sales Managers, Service Managers, Pre-Owned Managers, Service Advisors, Technicians, and Sales Advisors to maximize workflow and client satisfaction
• Maintain high CSI standards consistent with leading luxury brands

Qualifications

• 3–5 years of Sales, BDC, or Service BDC experience (management preferred)
• Strong communication and leadership skills
• Client-focused and team-oriented
• Proficient with CRM systems
• Valid driver’s license
• Paid Vacation/Sick/Personal Time
• 401K Plan with Employer Contribution

All inquiries will remain strictly confidential.