Service to Sales Client Advisor

Sanfordvw; Sanford (FL); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Aggressive compensation plans

Up to $3,000 Sign-On Bonus

Medical, Dental, and Vision Insurance

401K and additional benefits

Paid Vacation and Sick Time

Paid Training

Flexible Schedule (Monday-Friday 8:00–

Discounts on products, services, and{

Growth Opportunities

Family Owned and Operated - 90+ years

Job summary

Ed Napleton Automotive Group, located at Volkswagen of Sanford, seeks a Service to Sales Client Advisor to boost upgrade options in the service and sales departments. You will engage customers, schedule appearances, and manage follow-ups to convert prospects into sales, contributing to department growth and customer satisfaction.

The role emphasizes strong communication, tech readiness, and a proactive approach to generating leads within a busy dealership setting in Sanford, FL.

Qualifications

• 2+ years Automotive Sales experience required.
• Excellent communication skills required.
• Tech Savvy - able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Responsibilities

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Skills

Automotive sales experience

Excellent communication

Tech-savvy

Background check compliance

Age 18+

Job description

*Up to $3,000 Sign-On Bonus*

The Ed Napleton Automotive Group is looking for our next Service to Sales Client Advisor. This is an exciting opportunity in a growing, fast-paced industry. Located at Volkswagen of Sanford, the Service to Sales Client Advisor will be responsible for assisting customers in the Service Department who are eligible for an upgrade.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Aggressive compensation plans (Potential to earn $60,000-$100,000+ per year)
• Family Owned and Operated - 90+ years in business!
• Up to $3,000 Sign-On Bonus*
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Paid Vacation and Sick Time
• Paid Training
• Flexible Schedule (Monday-Friday 8:00am-5:00pm)
• Discounts on products, services, and vehicles
• Growth Opportunities

Job Responsibilities:

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Job Requirements:

• Excellent communication skills required.
• 2+ years Automotive Sales experience required.
• Tech Savvy - able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

*May be eligible for sign-on bonus. Based on experience.