Service to Sales Client Advisor

Volkswagen of Sanford; Sanford (FL); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Sign-On Bonus up to $3,000

Medical, Dental, Vision Insurance

401K

Paid Vacation and Sick Time

Paid Training

Flexible Schedule

Job summary

Volkswagen of Sanford is seeking a Service to Sales Client Advisor to help promote upgrade options within the service and sales departments. The role involves prospecting, scheduling appointments, and following up with customers to drive leads and close sales.

Ideal candidates bring at least 2+ years of automotive sales experience, strong communication skills, and a tech-friendly mindset. A sign-on bonus of up to $3,000 is available, with benefits including medical, dental, and vision insurance,

Qualifications

• Excellent communication skills required.
• 2+ years Automotive Sales experience required.
• Tech Savvy – able to learn and utilize technology.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Promote vehicle upgrade options in sales and service department of dealership.
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction.
• Schedule sales appointments and reschedule no show customers.
• Contact customers based on current marketing incentives.
• Follow up with existing and potential customers to generate leads and close sales.
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.
• Follow up in a manner that results in the customer visiting the dealership.
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Skills

Excellent communication

Tech Savvy

Automotive Sales experience

Job description

*Up to $3,000 Sign-On Bonus*

The Ed Napleton Automotive Group is looking for our next Service to Sales Client Advisor. This is an exciting opportunity in a growing, fast-paced industry. Located at Volkswagen of Sanford, the Service to Sales Client Advisor will be responsible for assisting customers in the Service Department who are eligible for an upgrade.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Aggressive compensation plans (Potential to earn $60,000-$100,000+ per year)
• Family Owned and Operated – 90+ years in business!
• Up to $3,000 Sign-On Bonus*
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Paid Vacation and Sick Time
• Paid Training
• Flexible Schedule (Monday-Friday 8:00am-5:00pm)
• Discounts on products, services, and vehicles
• Growth Opportunities

Job Responsibilities:

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Job Requirements:

• Excellent communication skills required.
• 2+ years Automotive Sales experience required.
• Tech Savvy – able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

*May be eligible for sign-on bonus. Based on experience.