Service Tehnician

Champion Homes; Burleson (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401k Plan

Paid Vacation

Paid Holidays

Medical Insurance

Rx Coverage

Dental & Vision

Life Insurance

Job summary

Champion Home Builders is seeking a Home Service Technician to execute warranty work on sold manufactured homes. You will repair common service issues per work orders and ensure customers are happy with their new home.

This non-exempt role involves scheduling, parts coordination, and hands-on carpentry and repair tasks across various trades. The ideal candidate will troubleshoot problems, communicate clearly, and maintain safety and DOT-compliant logs while upholding a professional appearance

Qualifications

• Ability to troubleshoot, reason, and solve problems.
• Excellent communication, both written and verbal, and the ability to understand and execute instructions.
• Computer literate with proficiency in Microsoft Word, Outlook, and Excel.

Responsibilities

• Manage work schedule by making appointments with customers.
• Pick up parts from factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per Department of Transportation.
• Maintain company vehicle, keeping it clean, stocked, and serviced regularly.
• Complete work orders and return them to the factory by mail or personal delivery.
• Possess carpentry skills in trim work, roofing, window replacement, door realignment, drywall repairs, siding, flooring, plumbing, electrical, proficient home repair skills, repair/replace toilets, water heaters, light fixtures, door/cabinet hardware.
• Maintain company tools and materials, and inform management of any issues.
• Represent Champion Home Builders with a friendly attitude and professional appearance.
• Demonstrate strong customer relation skills.

Skills

Troubleshooting

Communication

Computer literacy

Education

High school diploma or GED

Tools

Microsoft Word

Outlook

Excel

Job description

Benefits

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical
• Rx
• Dental, Vision, and Life Insurance

Summary

Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. To be successful, a Service Technician must possess many different “handyman/woman” skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

FLSA Status: Non-exempt

Essential Duties and Responsibilities

• Manage work schedule by making appointments with customers.
• Pick up parts from factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per Department of Transportation.
• Maintain company vehicle, keeping it clean, stocked, and serviced regularly.
• Complete work orders and return them to the factory by mail or personal delivery.
• Possess carpentry skills in the following areas: trim work, roofing, window replacement, door realignment, drywall repairs, siding, flooring, plumbing, electrical, proficient home repair skills, repair/replace toilets, water heaters, light fixtures, door/cabinet hardware.
• Maintain company tools and materials, and inform management of any issues.
• Represent Champion Home Builders with a friendly attitude and professional appearance.
• Demonstrate strong customer relation skills.

Qualifications

• Ability to troubleshoot, reason, and solve problems.
• Excellent communication, both written and verbal, and the ability to understand and execute instructions.
• Computer literate with proficiency in Microsoft Word, Outlook, and Excel.
• Understanding and compliance with work safety policies and procedures.
• Valid driver's license and a clean driving record.
• Background and drug screen required.

Education And/or Experience

High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or an equivalent combination of education and experience.

EEO Statement

Champion Home Builders is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E‑Verify Program.