Service Technician

Champion Home Builders, Inc.; Lancaster (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401k Plan with Company Match

Paid Vacation

Paid Holidays

Medical

Dental, Vision, and Life Insurance

Job summary

Champion Home Builders, Inc. is seeking a Service Technician for the Lancaster, WI region. This position is responsible for executing warranty work on manufactured homes, ensuring customer satisfaction through repairs and installations. Candidates should possess handyman skills, including carpentry, plumbing, and electrical work.

Essential duties include managing work schedules, maintaining company tools and vehicles, and providing exceptional customer service. A high school diploma or GED is required, along with a clean driving record.

Qualifications

• Ability to troubleshoot, reason, and solve problems.
• Excellent communication, both written and verbal.
• Must provide a valid driver's license and hold a clean driving record.

Responsibilities

• Manage work schedule by making appointments with customers.
• Install new parts or repair issues per work order.
• Maintain the company vehicle and tools.

Skills

Troubleshooting

Customer relations

Carpentry skills

Home repair skills

Communication

Computer literacy (Word, Outlook, Excel)

Education

High school diploma or GED

Job description

We are seeking to hire a Service Technician to join our team in the Laurinburg, NC region.

What do we offer?

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical
• Rx
• Dental, Vision, and Life Insurance.

FLSA Status: Non-exempt

Prepared By: Corporate Human Resources

Summary: Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

Essential Duties and Responsibilities

• Manage work schedule by making appointments with customers.
• Pick up parts from factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per Department of Transportation.
• Maintain company vehicle, which includes keeping vehicle clean, stocked and serviced regularly.
• Complete work orders and be responsible for returning the work orders to the factory by mail or personal delivery.
• Possess carpentry skills in the following areas:
  • Trim work
  • Roofing
  • Window replacement
  • Door realignment
  • Drywall repairs
  • Siding
  • Flooring
  • Plumbing
  • Electrical
• Proficient home repair skills.
• Repair/replace toilets, water heaters, light fixtures, door/cabinet hardware.
• Maintain company tools and materials. Inform management of any issues.
• Represent Champion Home Builders with a friendly attitude and professional appearance.
• Demonstrate strong customer relation skills.

Qualifications

• Ability to troubleshoot, reason and solve problems
• Excellent communication, both written and verbal. Understand and execute instructions
• Computer literate (Microsoft Word, Outlook, Excel)
• Understand and comply with work safety policies and procedures
• Must provide valid driver's license and hold clean driving record

Education and/or Experience

High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.

EEO Statement

Champion Home Builders is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.