Service Technician (Window and Door Remodeling)

West Shore Home; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Generous benefits package

Paid Time Off

401k with company match

Company provided tools and equipment

Vehicle and gas coverage

Job summary

A leading home remodeling company in Baltimore is seeking a Service Technician to perform service work on windows and doors. A valid driver’s license and experience in remodeling or carpentry are essential. This full-time role offers extensive benefits, including training, tools, and a clear career path, while promoting customer satisfaction and safety in every job.

Qualifications

• Valid Driver’s License required.
• Experience in residential remodeling or similar fields.
• Strong attention to detail is crucial.
• A commitment to customer satisfaction is essential.
• Must have a valid smartphone for company systems.

Responsibilities

• Meet customers and communicate service progress.
• Perform service on customer's windows and doors safely.
• Review service completion with customers and secure signatures.
• Maintain a clean and safe working environment.

Skills

Attention to detail

Residential remodeling

Carpentry

Construction

Customer commitment

Valid Driver’s License

Smartphone usage

Job description

Overview

Service Technician (Window and Door Remodeling) – West Shore Home, Baltimore, MD. Join to apply for the Service Technician (Window and Door Remodeling) role at West Shore Home. We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. This requires imagination, commitment, and extreme ownership of our circumstances. Our culture has earned the 2023 Top Workplaces USA award as well as recognition in Leadership, Purpose & Values, and Compensation & Benefits.

Looking to build your career with a company who values your craftsmanship, skill, and experience? Join a team that works as hard for you as you work for our customers. As a Service Technician on our Baltimore, MD team, you will join us on our mission of bringing happiness to every home by performing necessary service work in a safe and effective manner. You will report directly to our Installation Manager and work closely with our Lead Installers, Trainers, and Warehouse/Operations professionals.

What It Takes To Succeed

• Exceptionally strong attention to detail
• Experience in residential remodeling, carpentry, construction
• A sense of pride in your work and an unwavering commitment to our customers
• Valid Driver’s License
• Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication

What You’ll Contribute

• Meet customers, take visual tour of service area, keep customer apprised of service progress
• Perform service on customer's windows and doors in a safe and effective manner
• Review service completion with customer and secure required signatures
• Leaves customer location in a clean and safe appearance

Schedule & Location

• Schedule: Monday – Friday beginning at 6:30 AM
• Location: Baltimore, MD
• Seniority Level: Associate
• Employment Type: Full-time
• Job Function: Information Technology
• Industries: Construction

Benefits

• Full-time, W2 employment with unlimited overtime opportunity not dependent on weather
• A generous benefits package including insurances, Paid Time Off, 401k with company match
• Company provided tools, equipment, and fully paid training program
• A vehicle, gas, and drive time covered by West Shore Home
• A pre-defined career glidepath to take you to the next step in your career

Qualifications

• We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:
• Valid Driver’s License
• Experience in residential remodeling, carpentry, construction
• Exceptionally strong attention to detail
• A sense of pride in your work and an unwavering commitment to our customers
• Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication

Equal Opportunity

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.