Service Technician - Solar Electric

Positive Energy, Inc.; Albuquerque (NM); On-site; USD 42,000 - 68,000; Full time

Job summary

Positive Energy, Inc. seeks a Solar Service Technician to support solar systems in the Albuquerque region. The role involves troubleshooting electrical and solar equipment, data monitoring setup, and maintaining service records.

Work is full-time, primarily Monday–Thursday, with some flexibility in hours, and requires travel to job sites. The ideal candidate will have experience with solar systems, NEC knowledge, and a valid driver's license, with the ability to pass a background check.

Qualifications

• Excellent communication skills required.
• Strong computer skills and data entry accuracy.
• Highly organized and detail oriented; able to manage multiple tasks.
• Able to pass a background check.
• Maintain a valid driver’s license with clean driving record and insurance.

Responsibilities

• Troubleshoot electrical and solar equipment safely.
• Set up data monitoring and maintain case records (NetSuite).
• Travel to job sites and coordinate with Case Manager and Customer.
• Provide updates to Service Manager and feedback on installations quality.
• Keep service truck stocked and organized; plan materials for service calls.

Skills

Communication

Computer skills

Organization

Driver's license

Electrical tools

Troubleshooting

Education

Associates degree in electronics, PV, or electrical trades

Tools

NetSuite

Job description

SOLAR SERVICE TECH JOB DESCRIPTION

POSITION OVERVIEW

Join our Positive Energy Service Team in their quest to keep the solar systems of northern NM up and running and generating clean energy. We are looking for a service technician based in the Albuquerque region. If you enjoy solving complex problems, troubleshooting electrical and solar equipment, and working in a collaborative team environment, this could be the perfect career for you. This full time position reports to the Service Manager and generally works Monday - Thursday with some flexibility in the hours. Positive Energy is an employee owned company, where you can work for YOUR company and share in the profits.

RESPONSIBILITIES

• Work safely and efficiently
• Troubleshoot electrical equipment and solar equipment
• Maintain updated Case Records in software program (NetSuite)
• Set up data monitoring
• Provide feedback to the Field Manager on quality issues identified on installations.
• Prompt response to new service cases by coordinating with Case Manager and Customer
• Provide updates on Service Cases to Service Manager
• Maintain stock on the service truck and ensure it is always clean, serviceable and organized.
• Plan materials needed for service calls; identify new products to solve technical issues.
• Job duties may vary as necessary to best support the business.
• Travel to job sites required.

REQUIRED QUALIFICATIONS

• Excellent communication skills
• Computer skills
• Highly Organized
• Able to pass a background check
• Maintain a valid driver's license, clean driving record, and insurance
• Furnish your own basic set of electrical tools

DESIRED QUALIFICATIONS

• 1-3 years of experience installing with a good foundation of all aspects related to solar systems
• NEC Code knowledge
• Residential Journeyman's License or eligible to sit for the ER1J exam within one year of hire
• Education: Associates degree in electronics, PV, or electrical trades
• NABCEP Installer Certification
• Commercial Journeyman electrician license

PHYSICAL REQUIREMENTS

• Must be able to lift up to 60 pounds, climb ladders, squat, kneel, walk on uneven surfaces, work with hand tools, work full days outside in inclement weather.
• Ability to work on a computer and at a desk for multiple hours during the day.