Temporary Service Technician - Solar Electric

Positive Energy, Inc.; Santa Fe (NM); On-site; USD 30,000 - 47,000; Full time

Job summary

Positive Energy, Inc. is seeking a Solar Service Tech (TEMP) to support the service team in northern New Mexico. The role involves troubleshooting solar equipment, data monitoring setup, and coordinating with the Service Manager on service cases.

The position requires practical electrical knowledge, a valid driver’s license, and maintaining tools. Travel to job sites is expected; opportunity to contribute to clean energy initiatives.

Qualifications

• Excellent communication skills are required.
• Computer skills are required.
• Highly organized individual.
• Must pass a background check.
• Maintain a valid driver's license, clean driving record and insurance.
• Furnish your own basic set of electrical tools.

Responsibilities

• Work safely and efficiently.
• Troubleshoot electrical equipment and solar equipment.
• Maintain updated Case Records in software (NetSuite).
• Set up data monitoring.
• Provide feedback to the Field Manager on quality issues identified on installations.
• Respond promptly to new service cases by coordinating with Case Manager and Customer.
• Provide updates on Service Cases to Service Manager.
• Maintain stock on the service truck and ensure it is clean, serviceable and organized.
• Plan materials needed for service calls; identify new products to solve technical issues.
• Travel to job sites required.

Skills

Communication skills

Computer skills

Highly organized

Driver's license

Electrical tools

Education

Associates degree in electronics, PV, or electrical trades

NABCEP Installer Certification

Residential Journeyman license / ER1J eligibility

Commercial Journeyman electrician license

Tools

NetSuite

Job description

SOLAR SERVICE TECH JOB DESCRIPTION - TEMP

POSITION OVERVIEW

Join our Positive Energy Service Team in their quest to keep the solar systems of northern NM up and running and generating clean energy. We are looking for additional team members to help us get through the end of the year. If you enjoy solving complex problems, troubleshooting electrical and solar equipment, and working in a collaborative team environment, this could be a great fit for you. This temporary position reports to the Service Manager and generally works Monday - Thursday with some flexibility in the hours.

Responsibilities

• Work safely and efficiently
• Troubleshoot electrical equipment and solar equipment
• Maintain updated Case Records in software program (NetSuite)
• Set up data monitoring
• Provide feedback to the Field Manager on quality issues identified on installations.
• Prompt response to new service cases by coordinating with Case Manager and Customer
• Provide updates on Service Cases to Service Manager
• Maintain stock on the service truck and ensure it is always clean, serviceable and organized.
• Plan materials needed for service calls; identify new products to solve technical issues.
• Job duties may vary as necessary to best support the business.
• Travel to job sites required.

Required Qualifications

• Excellent communication skills
• Computer skills
• Highly Organized
• Able to pass a background check
• Maintain a valid driver's license, clean driving record, and insurance
• Furnish your own basic set of electrical tools

Desired Qualifications

• 1-3 years of experience installing with a good foundation of all aspects related to solar systems
• NEC Code knowledge
• Residential Journeyman's License or eligible to sit for the ER1J exam within one year of hire
• Education: Associates degree in electronics, PV, or electrical trades
• NABCEP Installer Certification
• Commercial Journeyman electrician license

Physical Requirements

• Must be able to lift up to 60 pounds, climb ladders, squat, kneel, walk on uneven surfaces, work with hand tools, work full days outside in inclement weather.
• Ability to work on a computer and at a desk for multiple hours during the day.