Temporary Service Technician - Solar Electric

Positive Energy, Inc.; Albuquerque (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

Positive Energy, Inc. is seeking a Solar Service Technician to support the northern NM solar fleet.

This temporary role reports to the Service Manager and involves field service work, troubleshooting, data monitoring, and coordinating with the Case Manager and customers to keep installations performing reliably. The ideal candidate will have hands-on electrical and solar experience, a valid driver's license, basic tools, and the ability to travel to job sites.

Qualifications

• Excellent communication and organization are required.
• Basic computer skills and reliability in data entry.
• Ability to pass a background check and hold a valid license.
• Own basic electrical tools and readiness to travel for jobs.

Responsibilities

• Troubleshoot electrical and solar equipment in the field.
• Maintain updated service records and monitor data.
• Set up data monitoring and report issues to the Field Manager.
• Provide feedback on quality issues identified during installations.
• Coordinate service cases with customers and Case Manager.
• Provide updates on service cases to the Service Manager.
• Maintain service truck stock and keep it organized.
• Plan materials for service calls and identify new products.
• Travel to job sites as required for service work.
• Support the team to ensure smooth end-of-year operations.

Skills

Communication skills

Computer skills

Highly organized

Background check

Driver's license

Electrical tools

Education

Associate degree in electronics / PV / electrical trades

NABCEP Installer Certification

Commercial Journeyman electrician license

Job description

SOLAR SERVICE TECH JOB DESCRIPTION - TEMP

POSITION OVERVIEW

Join our Positive Energy Service Team in their quest to keep the solar systems of northern NM up and running and generating clean energy. We are looking for additional team members to help us get through the end of the year. If you enjoy solving complex problems, troubleshooting electrical and solar equipment, and working in a collaborative team environment, this could be a great fit for you. This temporary position reports to the Service Manager and generally works Monday - Thursday with some flexibility in the hours.

Responsibilities

• Work safely and efficiently
• Troubleshoot electrical equipment and solar equipment
• Maintain updated Case Records in software program (NetSuite)
• Set up data monitoring
• Provide feedback to the Field Manager on quality issues identified on installations.
• Prompt response to new service cases by coordinating with Case Manager and Customer
• Provide updates on Service Cases to Service Manager
• Maintain stock on the service truck and ensure it is always clean, serviceable and organized.
• Plan materials needed for service calls; identify new products to solve technical issues.
• Job duties may vary as necessary to best support the business.
• Travel to job sites required.

Required Qualifications

• Excellent communication skills
• Computer skills
• Highly Organized
• Able to pass a background check
• Maintain a valid driver's license, clean driving record, and insurance
• Furnish your own basic set of electrical tools

Desired Qualifications

• 1-3 years of experience installing with a good foundation of all aspects related to solar systems
• NEC Code knowledge
• Residential Journeyman's License or eligible to sit for the ER1J exam within one year of hire
• Education: Associates degree in electronics, PV, or electrical trades
• NABCEP Installer Certification
• Commercial Journeyman electrician license

Physical Requirements

• Must be able to lift up to 60 pounds, climb ladders, squat, kneel, walk on uneven surfaces, work with hand tools, work full days outside in inclement weather.
• Ability to work on a computer and at a desk for multiple hours during the day.