Service Technician - Roofing

Long Home; Maryland; On-site; USD 29,000 - 33,000; Full time

Job summary

Long Home is seeking an experienced Service Technician to inspect, troubleshoot, repair, and replace damaged or defective home improvement products at customers' homes. You will document service work and ensure all jobs meet safety and quality standards.

You will take accurate measurements, perform inspections, and maintain a clean, professional appearance while following OSHA requirements and company procedures. Excellent communication and dependability are essential for success.

Qualifications

• Highschool diploma or equivalent.
• Minimum of 5 years of relevant industry experience.
• Valid driver’s license with a clean driving record.
• Strong communication, organization, and time management skills.
• Excellent attention to detail and documentation skills.
• Ability to troubleshoot problems and perform repair efficiently.
• Comfortable learning and using computer software.
• Dependable, punctual, and committed to customer satisfaction.

Responsibilities

• Troubleshoot, repair, and replace home exterior products.
• Take accurate measurements and perform inspections as needed.
• Provide professional, high-quality service to customers.
• Document service visits, repairs, and follow-up steps using company software.
• Identify opportunities to generate new business leads and request customer reviews.
• Follow all company safety policies, OSHA requirements, and service procedures.
• Maintain a clean, professional appearance and keep the company service vehicle in good condition.
• Complete required training and other duties as assigned.

Skills

Communication

Organization

Time management

Detail oriented

Troubleshooting

Documentation

Customer service

Dependable

Punctual

Education

Highschool diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $21.00 To $24.00 Hourly

Job Summary

Long Home is seeking an experienced Service Technician to provide excellent service by inspecting, troubleshooting, repairing, and replacing damaged or defective home improvement products. This role involves visiting customers’ homes, completing repairs, documenting service work, and ensuring all jobs meet company quality and safety standards.

Responsibilities

• Troubleshoot, repair, and replace home exterior products
• Takeaccuratemeasurementsandperforminspectionsasneeded.
• Provideprofessional,high-qualityservicetocustomers.
• Documentservicevisits,repairs,andfollow-upstepsusingcompanysoftware.
• Identifyopportunitiestogeneratenewbusinessleadsandrequestcustomerreviews.
• Followallcompanysafetypolicies,OSHArequirements,andserviceprocedures.
• Maintainaclean,professionalappearanceandkeepthecompanyservicevehicleingoodcondition.
• Completerequiredtrainingandotherdutiesasassigned.

Qualifications

• Highschooldiplomaorequivalent.
• Minimumof5yearsofrelevantindustryexperience.
• Validdriver'slicensewithacleandrivingrecord.
• Strongcommunication,organization,andtimemanagementskills.
• Excellentattentiontodetailanddocumentationskills.
• Abilitytotroubleshootproblemsandperformrepairsefficiently.
• Comfortablelearningandusingcomputersoftware.
• Dependable,punctual,andcommittedtocustomersatisfaction.

Performance Expectations

• Deliversafe,high-qualityserviceoneveryjob.
• Complete all required service reports and documentation.
• Strivetoobtainonefive-starcustomerreviewperday.

Join Long Home and put your technical skills to work helping homeowners protect, improve, and enjoy their homes!