Service Technician - Roofing

Long Home; Corridor North (MD); On-site; USD 29,000 - 33,000; Full time

Job summary

Long Home is seeking an experienced Service Technician to provide excellent service by inspecting, troubleshooting, repairing, and replacing damaged or defective home improvement products. This role involves visiting customers’ homes, completing repairs, documenting service work, and ensuring all jobs meet company quality and safety standards.

The technician will troubleshoot and repair exterior products, take measurements, document visits using company software, and follow OSHA safety policies.

Qualifications

• High school diploma or equivalent.
• Minimum of 5 years of relevant industry experience.
• Valid driver's license with a clean driving record.
• Strong communication, organization, and time management skills.
• Excellent attention to detail and documentation skills.
• Ability to troubleshoot problems and perform repairs efficiently.
• Comfortable learning and using computer software.
• Dependable, punctual, and committed to customer satisfaction.

Responsibilities

• Troubleshoot, repair, and replace home exterior products.
• Take accurate measurements and perform inspections as needed.
• Provide professional, high-quality service to customers.
• Document service visits, repairs, and follow-up steps using company software.
• Identify opportunities to generate new business leads and request customer reviews.
• Follow all company safety policies, OSHA requirements, and service procedures.
• Maintain a clean, professional appearance and keep the company service vehicle in good condition.
• Complete required training and other duties as assigned.

Skills

Communication skills

Time management

Detail-oriented

Documentation skills

Troubleshooting

Computer software

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2 days ago Requisition ID: 1317

Salary Range: $21.00 To $24.00 Hourly

Job Summary

Long Home is seeking an experienced Service Technician to provide excellent service by inspecting, troubleshooting, repairing, and replacing damaged or defective home improvement products. This role involves visiting customers’ homes, completing repairs, documenting service work, and ensuring all jobs meet company quality and safety standards.

Responsibilities

• Troubleshoot, repair, and replace home exterior products
• Takeaccuratemeasurementsandperforminspectionsasneeded.
• Provideprofessional,high-qualityservicetocustomers.
• Documentservicevisits,repairs,andfollow-upstepsusingcompanysoftware.
• Identifyopportunitiestogeneratenewbusinessleadsandrequestcustomerreviews.
• Followallcompanysafetypolicies,OSHArequirements,andserviceprocedures.
• Maintainaclean,professionalappearanceandkeepthecompanyservicevehicleingoodcondition.
• Completerequiredtrainingandotherdutiesasassigned.

Qualifications

• Highschooldiplomaorequivalent.
• Minimumof5yearsofrelevantindustryexperience.
• Validdriver'slicensewithacleandrivingrecord.
• Strongcommunication,organization,andtimemanagementskills.
• Excellentattentiontodetailanddocumentationskills.
• Abilitytotroubleshootproblemsandperformrepairsefficiently.
• Comfortablelearningandusingcomputersoftware.
• Dependable,punctual,andcommittedtocustomersatisfaction.

Performance Expectations

• Deliversafe,high-qualityserviceoneveryjob.
• Complete all required service reports and documentation.
• Strivetoobtainonefive-starcustomerreviewperday.

Join Long Home and put your technical skills to work helping homeowners protect, improve, and enjoy their homes!