Service Technician Richmond VA

Atlas Copco; Richmond (VA); Remote; USD 34,000 - 50,000; Full time

Benefits offered by this job

Flexible benefits

401(k) match

Paid time off

Life & disability insurance

Paid training

Parental leave

Job summary

Atlas Copco is seeking a Service Technician Trainee to support our field service operations. The role focuses on preventive service, troubleshooting, and repair of compressors and air systems, while ensuring a high standard of customer service and safety.

You will train with experienced technicians, travel for paid training, and participate in an on-call rotation. This is a remote-friendly, full‑time position based in the United States, with residency near Richmond, VA.

Qualifications

• 1–2 years of technical experience in mechanical, maintenance or electrical field.
• Able to work independently and meet deadlines.
• Customer-focused with ownership of customer needs.
• Proficient with computers to complete work orders, order parts and training.
• Supply all basic required tools.
• Occasional travel to Rock Hill, SC for paid training.
• Lift up to 50 lbs and work in industrial environments with varying temperatures.
• Basic understanding of mechanics and electrical theory.
• Valid driver’s license and fluency in English.

Responsibilities

• Perform routine preventive service and troubleshoot/repair air compressors, air dryers, drains, controllers, low‑pressure blowers.
• Pressure wash and clean equipment pads and surroundings.
• Communicate with customer and Service Manager about services and repair options.
• Fill out service reports, start-up forms, warranty forms and other documents.
• Attend training at Air Academy and with senior technicians.
• Promote safety and proper PPE usage.
• Set, install and pipe compressor systems as needed.
• Participate in rotating 24/7/365 on-call pool with travel to customer locations.
• Subject to random drug testing.

Skills

Technical experience (mechanical/maint

Computer literacy for work orders

Ability to lift 50 lbs

Education

High School Diploma or equivalent (required)

EPA Certification (plus)

Job description

To best serve our customers, we are increasing our presence within our field service area.This supports our mission of providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician Trainee, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers
• You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents
• You will attend training at our Air Academy as well as train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• You will set, install, and pipe compressor systems as needed.
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations.
• You will be subject to random drug testing

To succeed, you will need

• You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
• You are able to work independently and complete tasks within assigned deadlines.
• You are customer-focused and take ownership of meeting the customer's needs.
• You can use computers to complete work orders, ordering parts and training.
• You can supply all basic required tools.
• You will participate in occasional travel to Rock Hill, SC for paid training.
• You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.
• You have the ability to use computers to complete work orders
• A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
• You have a valid driver's license and are fluent in English.

In return, we offer

• Flexible benefits plan including medical, dental, and vision.
• Generous 401 (k) retirement plan match in addition to an automatic contribution.
• Competitive paid time off and sick time
• Life & Disability insurance
• Paid training
• Excellent paternal, adoption, and maternal leave

$24.70 - $36.55/hr *Salary is based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible

Job location

This is a fully remote role; candidates must reside in Richmond, VA or within 1-2 hour radius of territory.

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco Group enables technology that transforms the future. We innovate to develop products, services and solutions that are key to our customers' success. Our four business areas offer technologies for air and gas compression, vacuum and abatement, automated assembly and quality control, mobile energy management and power generation as well as portable and industrial flow technologies.