Field Service Technician

Atlas Copco; Kansas City (MO); Remote; USD 39,000 - 50,000; Full time

Benefits offered by this job

Flexible benefits

401(k) retirement plan match

Paid time off and sick time

Life & Disability insurance

Paid training

Company vehicle, laptop, cell phone, &

Job summary

Atlas Copco Compressors LLC is seeking a Service Technician to support customers in the Kansas City area. This remote-capable role involves servicing compressors and ancillary equipment, conducting installations, and providing top-notch customer service.

You will train at the Air Academy, participate in on-call rotations, and must lift up to 50 lbs while working in industrial environments. A High School Diploma and valid driver’s license are required; EPA certification is a plus.

Qualifications

• 1-2 years of technical experience in mechanical, maintenance, or electrical field.
• Ability to work independently and meet deadlines.
• Customer-focused with ownership mindset.
• Proficient with computers to complete work orders.
• Able to lift up to 50 lbs in industrial environments.
• Valid driver’s license and fluent in English.
• High School Diploma or equivalent; EPA certification a plus.
• Willing to travel for paid training (Rock Hill, SC).

Responsibilities

• Perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers.
• Set, install, and pipe compressor systems.
• Communicate with the customer and Service Manager regarding services performed and options for repairs or upgrades.
• Complete all service-related documentation (service reports, startup forms, warranty forms, oil sample forms, parts return documents).
• Attend training at our Air Academy and train with Senior Service Technicians.
• Promote and practice proper safety procedures and use of PPE.
• Participate in a rotating 24/7/365 on-call pool with travel to customer locations, including overnight travel as needed.
• Subject to random drug testing.

Skills

Mechanical aptitude

Electrical theory

Customer-focused

Computer literacy

Valid driver’s license

Education

High School Diploma or equivalent

EPA Certification (preferred)

Tools

Basic tools

Job description

Your role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
• You will set, install, and pipe compressor systems.
• You will display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
• You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
• You will attend training at our Air Academy and train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
• You will be subject to random drug testing.

Your Skills And Experience

• You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
• You are able to work independently and complete tasks within assigned deadlines.
• You are customer-focused and take ownership of meeting the customer's needs.
• You can use computers to complete work orders, ordering parts and training.
• You can supply all basic required tools.
• You will participate in occasional travel to Rock Hill, SC for paid training.
• You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.
• You have the ability to use computers to complete work orders
• A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
• You have a valid driver's license and are fluent in English.

Your Compensation And Benefits

• Flexible benefits plan including medical, dental, and vision.
• Generous 401 (k) retirement plan match in addition to an automatic contribution.
• Competitive paid time off and sick time.
• Life & Disability insurance.
• Paid training
• Excellent paternal, adoption, and maternal leave.
• Equipped with a company vehicle, laptop, cell phone and uniform.
• $28.00 - $36.00 / hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.

Your job location

Remote opportunity. Territory includes Kansas City, MO & KS

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Joseph Coleman

About

Atlas Copco Compressors LLC is an equal opportunity employer and strictly prohibits discrimination against employees, applicants or any other persons involved in our operations on the basis of race, color, religion, national origin or ancestry, sex, pregnancy (including lactation, childbirth or related medical conditions), sexual orientation, gender identity or expression (including gender nonconformity and status as a transgender or transsexual individual), age, marital status, physical or mental disability, citizenship or immigration status, uniformed servicemember status, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Atlas Copco Compressors LLC also strictly prohibits harassment of employees, applicants or any other persons involved in our operations based on any of these protected categories. These protections apply to all employment decisions, including, but not limited to, recruitment, hiring, training, promotion, and compensation.

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