Service Technician Richmond VA

Atlas Copco Group; Richmond (VA); Remote; USD 34,000 - 50,000; Full time

Benefits offered by this job

Generous 401(k) retirement plan match

Competitive PTO and sick time

Life & Disability insurance

Paid training

Parental/adoption leave

Job summary

Atlas Copco Group Co.,Ltd is seeking a Service Technician Trainee to support our field service efforts and deliver a great customer experience. You will be close to customers, perform preventive service and repairs, and participate in training at the Air Academy with Senior Technicians.

The role requires a High School diploma or equivalent and is within a remote-friendly setup for residents of Richmond, VA with regional travel.

Qualifications

• 1–2 years of technical experience in mechanical, maintenance or electrical field.
• Ability to work independently and meet deadlines.
• Customer-focused with ownership of customer needs.
• Proficient with computers for work orders, parts ordering, and training.
• Own basic tools for on-site work.

Responsibilities

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers
• You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
• You will attend training at our Air Academy as well as train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• You will set, install, and pipe compressor systems as needed.
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations.
• You will be subject to random drug testing

Skills

Independent worker

Computer usage

Customer focus

Mechanical & electrical basics

Willing to travel

Education

High School diploma or equivalent

EPA Certification (preferred)

Job description

Your role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission of providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician Trainee, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers


• You will pressure wash (where possible) and effectively clean the customer\'s entire equipment pad including skids, coolers, concrete, tanks, etc.


• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs


• You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,


• You will attend training at our Air Academy as well as train with Senior Service Technicians


• You will promote and practice proper safety procedures and correct use of personal protective equipment


• You will set, install, and pipe compressor systems as needed.


• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations.


• You will be subject to random drug testing

To succeed

To succeed, you will need

• You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field.


• You are able to work independently and complete tasks within assigned deadlines.


• You are customer-focused and take ownership of meeting the customer\'s needs.


• You can use computers to complete work orders, ordering parts and training.


• You can supply all basic required tools.


• You will participate in occasional travel to Rock Hill, SC for paid training.


• You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.


• You have the ability to use computers to complete work orders


• A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)


• You have a valid\'s driver's license and are fluent in English.

In return, we offer

In return, we offer

• Generous 401 (k) retirement plan match in addition to an automatic contribution.


• Competitive paid time off and sick time


• Life & Disability insurance


• Paid training


• Excellent paternal, adoption, and maternal leave

$24.70 - $36.55/hr *Salary is based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible

Job location

This is a fully remote role; candidates must reside in Richmond, VA or within 1-2 hour radius of territory.

Contact information

Talent Acquisition Team: Joseph Coleman