Field Service Technician

Atlas Copco Group; Chicago (IL); Remote; USD 48.000 - 55.000; Vollzeit

Benefits dieser Stelle

Excellent benefits package

401(k) retirement plan

Life & Disability insurance

Paid time off

Zusammenfassung

Atlas Copco seeks a field service technician to perform maintenance and repairs on air compressors, dryers, and gas generators at customer sites across the US. You will diagnose issues, document root causes, and execute repairs with a focus on uptime and customer satisfaction.

This role requires strong mechanical and electrical skills, proficiency with reporting tools, and the ability to work independently in industrial environments with travel.

Qualifikationen

• Strong mechanical and electrical skills for maintenance/repair of Atlas Copco equipment.
• Must have High School Diploma or equivalent with technical training preferred.
• Completed Level 1 Air Academy training; Level 1/2 training for primary equipment.
• Proficient in using TimeClock Plus and reporting tools; good communication.

Aufgaben

• Perform routine maintenance and repairs on air compressors, dryers, and generators at customer sites.
• Troubleshoot and diagnose malfunctions; document root causes and repairs.
• Document work, update work orders, and provide detailed visit reports.
• Maintain safety procedures and use PPE; communicate with customers effectively.

Kenntnisse

Mechanical skills

Electrical skills

Self-management

Customer service

Communication

Ausbildung

High School Diploma or equivalent

Air Academy Level 1 training

Level 1 or 2 training for primary equipment

Tools

TimeClock Plus

Jobbeschreibung

Chicago Richmond Rock Hill Houston Fremont

***This position requires extensive US travel.

Mission

• Safely perform routine, preventative maintenance, and repairs on air compressors, dryers, gas generators, and ancillary equipment at customer sites and provide a complete solution for customers’ industrial equipment maintenance needs.

Roles and Responsibilities

• Safely perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment. Preventative maintenance should be conducted in accordance with the manufacturer’s recommendations (with regard to schedule and scope).
• Troubleshoot and perform diagnostics on malfunctioning equipment, document root causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Prior to and following preventative maintenance and repairs, test and document the proper operating parameters of the equipment noting and reviewing any abnormalities with the customer.
• Document and discuss recommended repairs to customer's equipment to ensure maximum uptime and minimize unplanned downtime.
• Document all work performed daily using company-provided hardware and software. Completes timesheets daily in TimeClock Plus. Proficient in updating all work orders and providing detailed visit reports to the customer with PCA (Problem, Cause, Action) as well as customer signature.
• Develop rapport with customers and other technicians through effective communication interpersonal skills and professionalism, Customer Pre calls are done prior to the visit.
• Provide basic tools to accomplish the job along with normal maintenance of tools and equipment.
• Display the ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
• Display the ability to manage time accordingly. Must have the ability to work and solve problems independently. Always promote and practice proper safety procedures and the correct use of personal protective equipment.
• Work as a team sharing knowledge with colleagues and participate in on-the-job training of self and others as skills allow.

To succeed, you will need

Experience

• 1-2 years of technical experience maintaining and repairing various types of Atlas Copco air compressors.
• Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics.
• High School Diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics preferred.
• Must have completed at least Level 1 Air Academy training, and Level 1 or 2 training for primary equipment.
• Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines. Computer proficiency as required for communication, research, work orders and programming various controllers. Excellent customer service and communication skills (verbal and written).
• Must be able to embrace challenges without avoiding challenging situations.
• Employees will be subject to random drug testing.
• Must be fluent in English and have a valid driver’s license.
• Must be able to lift upto 50 lbs. regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
• This position requires that you reside within reasonable commute (within 30 minutes to one hour) of the assigned territory. Proof of residency will be required.
• The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.

Travel

Extensive travel to customer locations, including out-of-town and overnight travel. Available for possible work on evenings, weekends, and holidays.
Travel within all of US.

In return, we offer

Choose your career with us!

Drive your Career, Explore Opportunities, Realize your Passion . .

Attractive benefits Include:

• Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
• Competitive Paid time off
• Life & Disability insurance
• $35/hr - $40/hr. Salary is based on knowledge, skills, and experience. Additional technical training is provided for the most qualified candidate.

Job location

Remote:

This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.

Contact information

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Visit the Atlas Copco website