Service Technician - NW

L.N. Curtis & sons; Walnut Creek (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Long Term Disability and Life保险

Flexible Spending Account (FSA) –健康及家属

401(k) retirement plan

Commuter benefits

Wellness plan

Job summary

L.N. Curtis & Sons in Walnut Creek, CA is seeking a Service Technician to maintain and repair emergency responder equipment across a defined territory. The role involves customer liaison, hands-on servicing of breathing apparatus, hydraulics, and compressor systems, with travel and long hours expected.

The ideal candidate combines mechanical/electrical know-how with strong communication skills and a safety-focused mindset, plus willingness to relocate near King County, WA if needed.

Qualifications

• Must be able to read and understand mechanical and electrical schematic diagrams.
• Working knowledge of basic electrical theory.
• Mechanically inclined and technically competent.
• Experience with Microsoft Office Suite; Outlook, Excel and Word.
• Capable of safely lifting and operating equipment weighing 75lbs.
• High school diploma or equivalent.
• Experience in sales or marketing related field.

Responsibilities

• Provide our fire department customers the highest levels of customer care.
• Clean, service and repair intricate breathing apparatus and compressor systems.
• Service and repair hydraulic extrication equipment.
• Schedule appointments; meet with customers to review needs, product and service requirements, and opportunities for a successful relationship.
• Plan and conduct presentations by meeting customers face-to-face regularly.
• Design and implement demonstrations or presentations of company products and services.
• Exchange information with customers on products and services to assist their requirements.
• Generate and develop new opportunities for sale of our products and services.
• Maintain up-to-date knowledge on new products, procedures, services and tools.
• Travel away from home consistently for extended periods.
• Maintain an excellent driving record that meets insurance requirements.
• Perform general administrative duties including expense and mileage reports.

Skills

Read electrical/mechanical schematics

Electrical theory knowledge

Mechanical aptitude

Sales/marketing experience

Professional communication

Physical lifting ability 75 lbs

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Outlook, Excel, Word)

Job description

L.N. Curtis & Sons

Description

Come join our team! Help us serve our first responders!

Any automotive, electrical and/or mechanical experienced individuals are encouraged to apply!

This Service Technician position serves the territory of Lewis, Thurston, Pierce, King, and Chelan counties. (Note: territories are subject to change due to business need).

Must live in or be willing to relocate near King County, WA.

This position is for a Service Technician professional that has a strong passion for the emergency responder industry. The person in this position services and maintains emergency responder and fire rescue equipment within an assigned territory. This position includes regular contact with customers and consistent effective communication with L.N. Curtis & sons team members. The successful candidate will be expected to represent the Company and our manufacturers in a neat, orderly and professional manner.

What You'll Be Doing As A Service Technician:

• Provide our fire department customers the highest levels of customer care.
• Clean, service and repair intricate breathing apparatus and compressor systems.
• Service and repair hydraulic extrication equipment.
• Schedule appointments; meet with customers in order to review customer needs, product and service requirements, and to determine other opportunities for a successful relationship.
• Effectively plan and conduct presentations by meeting customers face-to-face on a regular basis.
• Design and implement professional demonstrations or presentations of company products and services.
• Execute information exchange with customers on products and services with objective of assisting customers with their requirements.
• Generate and develop new opportunities for sale of our products and services.
• Enhance up-to-date knowledge on new products, procedures, services and tools.
• Travel away from home consistently and for extended periods.
• Successfully maintain long work hours.
• Maintain an excellent driving record that meets requirements of our insurance provider.
• Perform general administrative duties, including the timely preparation and submission of monthly expense and mileage reports, as well as other administrative tasks as assigned.
• Other duties as assigned.

Requirements

Service Technician Must Have Skills

• Proven ability to read and understand mechanical and electrical schematic diagrams.
• Working knowledge of basic electrical theory.
• Mechanically inclined and technically competent.
• Experience with Microsoft Office Suite; Outlook, Excel and Word.
• Capable of safely lifting and operating equipment weighing 75lbs.
• High school diploma or equivalent
• Experience in sales or marketing related field.

Service Technician Must Have Soft Skills

• Special people skills to deal with customers.
• Strong work ethic.
• Proven attention to detail.
• Proven ability to communicate effectively via both verbal and written means.
• Demonstrated good judgement and a high degree of integrity.

Service Technician Nice to Have

• College degree.
• Work history and success in the realm of Service Technician.

Work Perks

We currently offer a generous benefit package to all of our regular full-time employees, which includes:

• Medical, Dental, and Vision Insurance
• Long Term Disability and Life Insurance
• Flexible Spending Account (FSA) – health and dependent care
• 401(k) retirement plan
• Commuter benefits
• Wellness plan

About Us:

L.N. Curtis & sons is a privately owned and operated corporation that provides Tools for Heroes. The company is headquartered in Walnut Creek, California. Operational centers are located in Salt Lake City, Utah; Kent, Washington; Santa Fe Springs, California; and Gilbert, Arizona. Established in 1929, L.N. Curtis & sons is the premier distributor of first responder equipment and actively sells and services in the United States. The company is focused on servicing the thirteen Western states and the U.S. Government worldwide. L.N. Curtis & sons is committed to supplying the fire and law enforcement industry with the most modern, safe and effective products available. L.N. Curtis & sons is a company whose principal product is service, whose principal resource is people, and whose principal purpose is to be a distinguished leader in the field of supplying and servicing emergency responder equipment.

L.N. Curtis & sons is proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Additionally, L.N. Curtis & sons participates in the E-Verify program as required by law. You may view our Equal Employment, Pay Transparency and E-Verify notices at https://www.lncurtis.com/careers.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

Equal employment opportunity, including veterans and individuals with disabilities.