Service Technician (Mobile)

ElDorado Coffee Roasters; Bohemia (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Eddy is seeking a motivated technician to inspect, repair, and calibrate coffee and espresso machines. The role covers field service in Nassau and Suffolk counties, with some in-shop work and occasional deliveries using a company vehicle.

Applicants should have mechanical experience and be able to read English, lift up to 70 pounds, and work with minimal supervision. Benefits include retirement plans, health options, and paid time off.

Qualifications

• Mechanical experience required with coffee equipment, plumbing, electrical, HVAC or boilers.
• Electrical/mechanical troubleshooting experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Inspect, repair and calibrate coffee and espresso equipment in the field and in shop.
• Perform on-site service calls and occasional deliveries with company vehicle.
• Install new equipment and provide preventive maintenance for Nassau & Suffolk counties.
• Document work clearly and communicate findings to customers.
• Maintain customer relationships and professional representation in the service area.

Skills

Mechanical experience

Electrical

Plumbing

HVAC

Boilers

Repair tools

Education

High school diploma

Tools

Repair tools

Job description

Long Island based coffee supplier, looking for a motivated individual who is:1- An experienced coffee/espresso equipment technician.2- A trainee for coffee/espresso equipment repair with mechanical skills and understanding of electrical and plumbing to work on coffee related machines and equipment.Our task as a service provider is to inspect, repair, and calibrate coffee and espresso equipment including brewing, grinding and dispensing systems for customers in Nassau and Suffolk counties. Additionally, we support new equipment installation as well as periodic preventive maintenance on existing coffee and espresso equipment.Technicians are expected to maintain customer relationships in assigned territories through on-time service and professional representation. Good written and oral communication skills is a must. Technicians will need to document their work efficiently and properly inform customers of the conducted service.You will be performing field service and in-shop repair work. This includes troubleshooting on-site repair, installation and calibration of equipment, and occasional deliveries, all utilizing a company provided vehicle. We will train you on the specific equipment that will be encountered in the field and all necessary tools will be provided.Elective health benefits and retirement plans are available. This is a full-time position with some overtime required/available. We provide recession proof job security in a time of uncertainty for multiple businesses.Job Type: Full-timeWork Location: In-personHours:· Monday – Friday, 8:00 AM to completion (typically 4:30-5:30 PM)· Occasional weekend and on-call service coverage requiredQualifications:Mechanical experience necessary with any of the following:· Coffee equipment/appliances / plumbing / electrical / mechanical / HVAC / boilers or technical career schoolRequirements:· High school diploma or equivalent· Have electrical/mechanical and trouble-shooting experience· Highly motivated and self-starter· Must be able to work under minimal supervision· Must be able to handle multiple priorities· Must be able to provide a high level of quality customer service· Must be able to lift up to 70 pounds· Strong written and communication skills are helpful· Prior experience repairing and servicing coffee equipment including Bunn, Curtis, & Grindmaster is highly preferred but not necessary· Good people skills· Must have valid and clean driver’s license and own means of getting to work· Knowledge of the Long Island area geographically is a plus· Must be able to read/write/speak English & legally eligible to work· Bilingual is beneficialIf you are a team player with hands on experience and are interested in a challenging opportunity with a world class coffee distribution team, this may be the opportunity you’re looking for.Compensation:Salary: $20-$28 per hour (depending on experience)Benefits:· 401(k)· 401(k) matching· Employee discount· Dental insurance· Health insurance· Vision insurance· Paid time off (sick/vacation PTO)· Company-paid vehicle and fuel, cell phone, training and specialty toolsE04JI800te7d409h2lb