Coffee Equipment Service Technician

Katz Coffee; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Health insurance

Paid time off

Training & development

Job summary

Katz Coffee is seeking experienced Coffee Equipment Service Technicians in Houston, Texas. In this role, you will perform repairs, installations, and maintenance on commercial espresso and coffee equipment using a company vehicle.

Ideal candidates will have 2+ years of experience in the coffee equipment industry, strong mechanical skills, and the ability to manage service calls efficiently. Benefits include a competitive salary, health insurance, and performance bonuses.

Qualifications

• 2+ years of hands-on experience servicing commercial espresso/coffee equipment.
• Valid Texas driver’s license with a clean driving record.
• Ability to lift 50+ lbs and work in various environments.

Responsibilities

• Diagnose, repair, and maintain commercial espresso machines.
• Perform scheduled preventive maintenance visits.
• Troubleshoot electrical, mechanical, and plumbing issues.

Skills

Mechanical skills

Electrical skills

Troubleshooting skills

Customer service

Time management

Job description

Benefits

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Position Overview

We are hiring experienced Coffee Equipment Service Technicians to perform repairs, preventive maintenance, installations, and troubleshooting on commercial espresso and coffee equipment. This is a field service role with a company vehicle provided.

Key Responsibilities

• Diagnose, repair, and maintain commercial espresso machines, grinders, and coffee equipment (La Marzocco, Rancilio, Eversys, Mahlkonig, Mazzer, etc.)
• Perform scheduled preventive maintenance (PM) visits
• Install new and used equipment at customer locations
• Troubleshoot electrical, mechanical, and plumbing issues on-site
• Manage service calls efficiently and maintain accurate records in our system
• Provide excellent customer service and build long-term client relationships
• Order parts and manage inventory for jobs
• Work independently while coordinating with the service team

Requirements

• 2+ years of hands‑on experience servicing commercial espresso/coffee equipment (preferred)
• Strong mechanical, electrical, and troubleshooting skills
• Valid Texas driver’s license with a clean driving record
• Ability to lift 50+ lbs and work in various environments
• Professional appearance and strong communication skills
• Self‑motivated with good time management
• Basic computer skills for service tickets and emails
• Willing to travel

Nice‑to‑Haves

• Bilingual (English/Spanish)
• Coffee industry / barista experience
• Manufacturer training/certifications (La Marzocco, Rancilio, etc.)
• Prior field service experience in foodservice equipment

What We Offer

• Competitive base salary
• Performance bonuses
• Health insurance
• Company vehicle
• Paid training and ongoing manufacturer support
• Opportunities for growth in a stable, growing company

Supportive Team Environment

Supportive team environment