Service Technician II

Mill Creek Residentia; Seattle (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

Mill Creek Residential seeks a Service Technician Level II to maintain the community's physical condition. This role involves completing service requests, repairs, and ensuring safety standards. Candidates should have a high school diploma and 1-3 years in maintenance, with a focus on customer service and operational excellence.

Benefits

Competitive compensation

Employer sponsored disability insurance

401k with employer matching

Paid time off benefits

Qualifications

• 1-3 years’ experience performing maintenance duties.
• Multi-Family maintenance experience helpful.

Responsibilities

• Identify problems and complete service requests.
• Perform repairs related to HVAC, plumbing, and electrical systems.
• Inspect community grounds to ensure safety standards.

Skills

English proficiency

Basic arithmetic

General computer skills

Education

High School diploma or equivalent (GED)

Tools

HVAC certification

CPO certification

Job description

Thank you for your interest in opportunities at Mill Creek Residential Trust. When creating a profile and submitting your application, we will collect the following categories of personal information: direct identifiers, such as your name and contact information; professional information, such as your previous employment and education background; and other information you include in your resume and cover letter, such as your preferences, skills and abilities. We also may collect information from your social media profile if you create a profile using one of your social media accounts.

We use each category of the information you provide to evaluate your candidacy for the job opening(s) you apply to and other job openings at Mill Creek Residential Trust that we think may interest you. We may also evaluate your information using internal and third party business analytics tools and algorithms to discover ways to improve our business, identify trends in our job applicants and workforce, and enhance our service offerings.

For more information about how we use your information, please visit our Privacy Notice.

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.

Essential Functions/Responsibilities

Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards

Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation

Routinely perform duties to restore apartments to “make ready” status

Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems

Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects

Respond to resident requests in a timely manner, delivering excellent customer service

Promote safe work practices among on-site team

Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations

Address and complete all other duties as assigned

Embody the Mill Creek mission, values and brand promise in all that he or she does

Edu ca tion an d/or E x p e ri e n c e

High School diploma or equivalent (GED) preferred.

1-3 years’ experience performing maintenance duties

Multi-Family maintenance experience helpful

HVAC and CPO certification preferred

Skills/Specialized Kn o w ledg e

Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.

Accurately take measurements and perform basic arithmetic

General computer skills in Microsoft Office and property management based software

Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices

Safely use chemicals, paint, and general cleaning supplies

Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart

About the Benefits of joining the Mill Creek Team

Competitive compensation

Employer sponsored short and long term disability, Life and ADD insurance

401k with employer matching

Paid time off benefits: Vacation, Sick, Holidays

Mill Creek is an Equal Opportunity Employer

Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!