Field Service Technician

Scientific Search; Cleveland (OH); Remote; USD 40,000 - 60,000; Full time

Job summary

Une entreprise de recherche scientifique cherche un technicien de terrain responsable du service client lors de réparations. Ce poste comprend l'installation, l'entretien, le dépannage et la maintenance des systèmes, ainsi que la documentation pour chaque intervention. Les candidats doivent avoir une formation technique et une expérience significative dans les secteurs électrique et mécanique, avec des voyages fréquents requis.

Benefits

Forfait de salaire compétitif

Plan de bonus d'entreprise

Qualifications

• Connaissance approfondie des systèmes électriques et électroniques.
• Expérience de 3 à 5 ans dans le domaine électrique/électronique.

Responsibilities

• Installer, maintenir et réparer des systèmes matériels et logiciels.
• Documenter tous les processus et rapports de service.
• Former les clients sur l'utilisation des systèmes.

Skills

Diagnostic des systèmes électriques/électroniques

Compétences en communication

Education

Diplôme technique de deux ans ou programme d'apprentissage équivalent

Tools

MS Office

Job description

1 week ago Be among the first 25 applicants

Location: Columbus Ohio Area (Remote with travel)

Job Description Summary

The field technician is responsible for providing service and customer support during repair or maintenance visits. Manages all on-site installation, repair, maintenance and testing tasks. Completes service and installation documentation including a trip report for every service intervention.

• Responsible for installing, maintaining, troubleshooting, and repairing systems that may include hardware and software components.
• Advises customers on operation procedures and requirements of systems.
• Communicate effectively in person to assist and train customers and partners.
• Tests & verify the functionality of the equipment installed for optimal performance.
• Document processes and complete required documentation such as SATs, Vocs, Trip, reports and expenses reports.
• Assistance with the set-up of customer demonstrations and exhibitions (i.e., trade shows).
• Supports customers either remotely or in the office via either email or phone with the goal of troubleshooting and solving customers’ requests, including but not limited to RMA processes.
  
  

Required Qualifications

• Through knowledge of electrical/electronic and equipment, including the use of special instruments for diagnostic purposes.
  
  

Education, Experience, and Knowledge

• Two-year technical degree or apprenticeship program or equivalent in a technical or military field.
• 3 to 5 years of proven experience in the electrical/electronic and mechanical fields.
• Computer /MS Office knowledge
• Travel is required 90% of the time. Overnight travel is required.
  
  

The client offers a competitive salary package that is dependent on qualifications and experience, as well as a strong benefit package, plus participation in a company-wide bonus plan. For immediate consideration and faster response, please forward current resume to: [e-mail]. Please note that all candidates applying must be a US Citizen or Permanent Resident. Client will NOT sponsor.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Staffing and Recruiting

Referrals increase your chances of interviewing at Scientific Search by 2x

Sign in to set job alerts for “Field Service Technician” roles.

Field Service Technician Level II - Columbus, Ohio

Field Service Technician Level II - Central Ohio

Field Technician / Installer - Cleveland, OH

Field Service Technician (Entry Level) - Cleveland / Akron / Brecksville / Medina / Westlake, OH

Field Service Technician - Window Cleaning (64071)

Field Service Technician IV - Night Shift

Hudson, OH $40,000.00-$60,000.00 2 months ago

Fire Alarm Service and Inspection Technician

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.