Service Technician II

Securitas Technology; Laredo (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Service Technician II, where you'll leverage your technical skills in low voltage electronics and security systems. This role offers the opportunity to work on exciting projects that protect people and assets. You'll be responsible for troubleshooting and maintaining security systems, ensuring optimal performance and customer satisfaction. With a competitive salary and a comprehensive benefits package, this position is ideal for those seeking growth in the security technology field. Embrace the chance to make a difference in a dynamic and supportive environment.

Benefits

Company training and certification program

Company Vehicle

Company Cell Phone

Medical, Dental, Vision, and Life Insurance

Company Paid Short Term and Long-Term Disability

401K with 60% Match

Paid vacation, holiday and sick time

Educational Assistance

Employee discounts on travel and equipment

Qualifications

• Experience with low voltage electronics and security solutions.
• Strong knowledge of CCTV, access control, and alarm systems.

Responsibilities

• Respond to trouble tickets to ensure application uptime.
• Perform routine configuration changes and document system modifications.
• Execute preventative maintenance tasks to maximize application availability.

Skills

Troubleshooting low voltage equipment

Commercial access control systems

CCTV systems

Burglary alarm systems

Intrusion systems

Fire alarm systems

Microsoft Office

IP addressing

Problem-solving skills

Time management skills

Education

High School diploma or equivalent

Job description

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This range is provided by Securitas Technology . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $41.47/hr

Securitas Technology Corporation is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the Securitas Technology Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Securitas Technology is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on Securitas Technology products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.
  
  
  

Minimum Requirements

• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Working knowledge IP addressing equipment
• Excellent problem solving and analytical skills.
• Excellent time management skills
• Positive attitude and strong work ethic
• Certifications in enterprise grade CCTV and Access Control systems a plus
  
  
  

Securitas Technology Offers Comprehensive Benefits Including

• Highly competitive salary
• Company training and industry leading certification program
• Company Vehicle
• Company Cell Phone
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!
  
  
  

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Security and Investigations

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