Service Technician I

Securitas Technology Corporation; Sky Lake (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Company Vehicle

Company Cell Phone

Medical, Dental, Vision, and Life

401K with 60% Match up to 6%

Paid vacation, holiday and sick time

Educational Assistance

Job summary

Securitas Technology Corporation is seeking technically minded individuals with experience in low voltage electronics and electronic security solutions. You will handle post-installation issues on security systems and participate in special projects at customer sites.

Responsibilities include responding to trouble tickets, diagnosing issues, performing preventive maintenance, and documenting changes. A High School diploma is required, with certificates in CCTV/Access Control considered a plus.

Qualifications

• High School diploma or equivalent required.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Proficient with Microsoft Office.
• Knowledge of network communications and IP addressing.
• Excellent problem solving and analytical skills.
• Strong written and verbal communication skills.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues both remotely and on-site.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications in a digital change control tracking system.
• Produce technical documentation describing system deployment for technical and non-technical audiences.
• Perform pre-deployment end-to-end testing of upgrades and major modifications.
• Install software upgrades and major modifications on customer sites.

Skills

Troubleshooting

Low voltage install

Microsoft Office

IP addressing

Access control / CCTV

Problem solving

Communication

Positive attitude

Teamwork

Education

High School diploma or equivalent

CCTV/Access Control certifications

Tools

N/A

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service South DT23 FL BR245 Orlando Full Time Direct Orlando, FL, US

Salary Range: $26.00 To $35.00 Hourly

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

STC is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on STC products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

• Respond to trouble tickets to ensure application uptime and system performance
• Work individually and as a team to diagnose and resolve application issues
• Execute preventative maintenance tasks to maximize application availability and identify system faults
• Document all system modifications through a digital change control tracking system
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
• Perform pre-deployment end to end testing of all upgrades and major modifications
• Perform on site installations of software upgrades and major modifications
• High School diploma required or equivalent
• Familiarity installing and troubleshooting low voltage equipment
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Working knowledge of network communications and IP addressing
• Excellent problem solving and analytical skills
• Positive attitude and strong work ethic
• Certifications in enterprise grade CCTV and Access Control systems a plus
• Highly competitive salary
• Company training and industry leading certification program
• Company Vehicle
• Company Cell Phone
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.