Service Technician I

Securitas Electronic Security Inc.; Gilbert (AZ); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Company Vehicle

Company Cell Phone

Medical, Dental, Vision, and Life Ins.

401K with 60% Match up to 6%

Paid vacation, holiday and sick time

Educational Assistance

Growth opportunities

Employee discounts

Job summary

Securitas Technology Corporation, part of Securitas, is a world-leading provider of integrated security solutions with a team focused on uptime and reliability. The role involves responding to tickets, diagnosing issues, and performing on-site software upgrades to ensure continuous operation.

Applicants should have a high school diploma, strong communication skills, and familiarity with CCTV, access control, and IP networking.

Qualifications

• High School diploma or equivalent is required.
• Strong written and verbal communication skills.
• Knowledge of Microsoft Office and IP networking helpful.
• Experience with access control, CCTV, burglary and fire alarm systems is preferred.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, individually or in a team.
• Execute preventative maintenance to maximize availability and identify faults.
• Perform configuration changes (user permissions, application settings).
• Document all system modifications in change control tracking system.
• Produce technical documentation for deployment and system aspects.
• Pre-deployment end-to-end testing of upgrades and modifications.
• On-site installations of software upgrades and major modifications.

Skills

Verbal communication

Written communication

Problem solving

Time management

Teamwork

Positive attitude

Education

High School diploma or equivalent

Tools

Microsoft Office

IP addressing

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service West DT33 AZ BR410 Phoenix Full Time Direct Gilbert, AZ, Gilbert, AZ, US

14 days ago Requisition ID: 4282

Salary Range: $25.00 To $32.00 Hourly

Securitas Technology Corporation, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

• Respond to trouble tickets to ensure application uptime and system performance
• Work individually and as a team to diagnose and resolve application issues
• Execute preventative maintenance tasks to maximize application availability and identify system faults
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
• Perform pre-deployment end to end testing of all upgrades and major modifications
• Perform on site installations of software upgrades and major modifications

Minimum Requirements

• High School diploma required or equivalent
• Familiarity installing and troubleshooting low voltage equipment
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Working knowledge of network communications and IP addressing
• Excellent problem solving and analytical skills
• Excellent time management skills
• Positive attitude and strong work ethic
• Certifications in enterprise grade CCTV and Access Control systems a plus

SES offers comprehensive benefits including:

• Highly competitive salary
• Company training and industry leading certification program
• Company Vehicle
• Company Cell Phone
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

8:00 a.m. to 5:00 p.m. Monday through Friday.
As well as participating in an On-Call rotation.