Service Technician I

Securitas Technology Corporation; Woburn (MA); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Company vehicle

Company cell phone

Paid training

Medical, Dental, Vision, and Life Ins.

401K with 60% Match

Paid vacation, holidays, and sick time

Job summary

Securitas Technology is seeking technically minded individuals with a background in electronic security solutions to service customer sites in Massachusetts. You will handle post-installation issues, perform on-site software upgrades, and contribute to project work as needed.

A Massachusetts Electrician D License and a high school diploma are required. Strong knowledge of CCTV, access control, intrusion, and fire alarm systems, plus solid communication and documentation skills, are essential.

Qualifications

• Massachusetts Electrician D License is required.
• High School diploma or equivalent.
• Experience with low voltage electronics for security systems.
• Strong written and verbal communications.
• Familiarity with CCTV, access control, burglary, intrusion, and fire alarm systems.

Responsibilities

• Respond to trouble tickets to maintain uptime.
• Diagnose and resolve system issues, solo or in a team.
• Execute preventative maintenance to maximize availability.
• Document all system modifications in a change control system.
• Produce technical documentation describing deployments for technical and non-technical audiences.
• Perform pre-deployment testing of upgrades and major modifications.
• Perform on-site installations of software upgrades and major modifications.

Skills

Troubleshooting

IP addressing

Network basics

Verbal communication

Education

High School Diploma

Massachusetts Electrician D License

Tools

CCTV systems

Access control systems

Intrusion systems

Fire alarm systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service East DT10 New Eng BR105 Bos Full Time Direct Boston, MA, US

3 days ago Requisition ID: 4305

Salary Range: $30.00 To $42.00 Hourly

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the Securitas Technology Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Securitas Technology is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on Securitas Technology products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

This role requires a Massachusetts Electrician D License.

Responsibilities:

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.
• High School diploma required or equivalent.
• Massachusetts Electrician D License.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Working knowledge of network communications and IP addressing
• Excellent problem solving and analytical skills.
• Positive attitude and strong work ethic
• Certifications in enterprise grade CCTV and Access Control systems a plus

Securitas offers comprehensive benefits including:

• Highly competitive salary
• Company Cell Phone
• Company Vehicle
• Opportunity for annual merit pay increases
• Paid company training
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday, and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.