Service Technician I

Securitas Electronic Security Inc.; Boise (ID); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Company cell phone

Paid training

Medical, dental, vision, life

401K with match

Paid vacation and holidays

Educational assistance

Growth opportunities

Job summary

Securitas Technology in Boise, ID is seeking technically minded individuals with experience in low voltage electronics to service customer sites and manage post-installation issues. High School diploma required.

Familiarity with low voltage equipment and strong knowledge of access control, CCTV, burglary alarms, intrusion systems and fire alarms are essential. Excellent written and verbal communication, problem-solving skills, and working knowledge of Microsoft Office and IP networking are also

Qualifications

• High School diploma required or equivalent.
• Familiarity with low voltage equipment.
• Strong knowledge of access control, CCTV, burglary alarms, intrusion systems and fire alarms.
• Proficiency with Microsoft Office and IP networking.
• Strong written and verbal communication skills.
• Excellent problem solving and analytical skills.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually or as part of a team.
• Execute preventative maintenance to maximize availability and identify faults.
• Document all system modifications in the changes tracking system.
• Produce technical documentation describing deployment aspects for technical and non-technical audiences.
• Perform pre-deployment end-to-end testing of upgrades and major modifications.
• Conduct on-site installations of software upgrades and major modifications.

Skills

Low voltage electronics

Access control & CCTV

IP networking

Problem solving

Verbal & written communication

Education

High School diploma

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Direct Boise, ID, US

Salary Range: $25.00 To $38.00 Hourly

Securitas Technology is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on Securitas Technology products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.
• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Working knowledge of network communications and IP addressing
• Excellent problem solving and analytical skills.
• Positive attitude and strong work ethic
• Certifications in enterprise grade CCTV and Access Control systems a plus

Securitas offers comprehensive benefits including:

• Highly competitive salary
• Company Cell Phone
• Opportunity for annual merit pay increases
• Paid company training
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday, and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.