Service Technician I

Securitas Technology; Fishers (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Highly competitive salary

Company training and certification program

Company Vehicle

Medical, Dental, Vision, and Life Insurance

Exceptional growth opportunities

Wide variety of employee discounts

Job summary

Securitas Technology in Fishers, Indiana is seeking individuals with experience in low voltage electronics to provide service on security systems. Candidates should have a High School diploma and familiarity with electronic security solutions. Responsibilities include responding to trouble tickets, executing preventative maintenance, and performing installations of upgrades. The role offers competitive salaries and comprehensive benefits including training programs, company vehicles, and insurance coverage.

Qualifications

• Familiarity installing and troubleshooting low voltage equipment.
• Excellent written and verbal communication skills.
• Strong problem-solving and analytical skills.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work as a team to diagnose and resolve application issues.
• Document all system modifications through a digital change control.

Skills

Troubleshooting low voltage equipment

Commercial access control knowledge

CCTV systems knowledge

Burglary alarm systems knowledge

Intrusion systems knowledge

Fire alarms knowledge

Microsoft Office proficiency

Network communications knowledge

Analytical skills

Education

High School diploma or equivalent

Job description

Securitas Technology Corporations is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the SES Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

STC is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on STC products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

• Respond to trouble tickets to ensure application uptime and system performance
• Work individually and as a team to diagnose and resolve application issues
• Execute preventative maintenance tasks to maximize application availability and identify system faults
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
• Perform pre-deployment end to end testing of all upgrades and major modifications
• Perform on site installations of software upgrades and major modifications

Minimum Requirements

• High School diploma required or equivalent
• Familiarity installing and troubleshooting low voltage equipment
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Working knowledge of network communications and IP addressing
• Excellent problem solving and analytical skills
• Excellent time management skills
• Positive attitude and strong work ethic
• Certifications in enterprise grade CCTV and Access Control systems a plus

STC Offers Comprehensive Benefits Including

• Highly competitive salary
• Company training and industry leading certification program
• Company Vehicle
• Company Cell Phone
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.