Service Technician - Electrical & Mechanical, Solutions

Komax Group; Buffalo Grove (IL); On-site; USD 34,440 - 55,104; Full time

Benefits offered by this job

BlueCross/BlueShield PPO medical

Dental

Vision

Company‑paid Life, AD&D, STD, and LTD

401k with 4% company match

Annual performance bonuses

Merit increases

11 paid holidays

PTO 3–5 weeks depending on tenure

Job summary

Komax Corporation seeks a Service Technician – Electrical & Mechanical, Solutions to travel 50% across the US and Canada, with occasional travel to Mexico. You will install and maintain marker equipment, diagnose electro‑mechanical systems, and train customers.

Candidates should have a High School Diploma and electronics experience; Spanish bilingual is preferred. Must be legally authorized to work in the United States.

Qualifications

• High School Diploma required; Associate's degree preferred in electronics or related field.
• Experience installing and repairing industrial micro-processor-controlled equipment.
• Experience with ERP and CRM systems is preferred.

Responsibilities

• Complete preventive and curative maintenance.
• Installation and training of operator and maintenance staff.
• Ensure safety practices are respected.
• Reporting and addressing open points.
• Follow up on customer needs and coordinate service.

Skills

Bilingual (Spanish)

MS Office

Electrical schematics

Electro-mechanical aptitude

Strong communication

Teamwork

Reading drawings

Valid driver's license

Ability to lift 50 lbs

Education

High School Diploma

Associate's degree in electronics

Tools

ERP

CRM systems

Job description

Service Technician – Electrical & Mechanical, Solutions

The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer‑specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

Pay Range & Compensation Package

Compensation: $25–$40/hour, based on industry experience, plus bonus opportunity.

Benefits

Our positions come with a benefits package that includes:

• BlueCross/BlueShield PPO medical
• Dental
• Vision
• Company‑paid Life, AD&D, STD, and LTD

Our total compensation package includes:

• 401k plan with a 4% company match when you contribute 5%
• Annual performance‑based bonuses
• Annual performance‑based merit increases
• Competitive base, bonus opportunity
• 11 paid holidays
• 3 weeks’ paid time off (PTO) years 1 to 3
• 4 weeks’ PTO years 3 and 4
• 5 weeks’ PTO 5+ years

Travel points for airlines, hotels, and expenses are retained by the employee for personal use. Join us in fostering an empowering culture that celebrates and recognizes the employees!

Job Overview

We are looking for a technician who will travel 50% mainly across the US and Canada, with occasional travel to Mexico. The role requires knowledge in electronics, mechanics, and automation systems. A strong work ethic, teamwork, and a proactive attitude are essential. The technician will train in‑house, then perform field installation and maintenance, and ultimately be in charge of the installation and maintenance of marker equipment.

Essential Duties & Responsibilities

In the field duties

• Complete preventive and curative maintenance.
• Installation and training of operator and maintenance staff.
• Ensure safety practices are respected.
• Reporting and addressing open points.

In‑house duties

• Follow up on customer needs.
• Test and repair defective parts.
• Prepare visits including kitting and coordinate service with customers.
• Process paperwork.
• Support continuous improvement activities.

The ideal candidate is enthusiastic, energetic, a self‑motivated team player with good communication skills and a high level of attention to detail.

Education

• High School Diploma; Associate's degree (a plus), in electronics or related experience required.

Qualifications & Experience

• Some experience with training, installing, and repairing various models of industrial micro‑processor‑controlled equipment.
• Experience working with ERP and CRM systems preferred.
• Customer Service experience preferred.

Required Skills

• Bilingual (Spanish), preferred.
• MS Office.
• General personal computer knowledge.
• Must be able to read and comprehend electrical schematics and drawings.
• Good oral and written communication skills.
• Must have a strong electro‑mechanical aptitude.
• Applicants must be legally authorized to work in the United States.
• Demonstrate a high level of attention to detail when inspecting, troubleshooting, and repairing units to ensure the work is accurate and complete.
• Good manual dexterity, fine motor skills, vision, and hearing.
• Valid driver’s license with a good driving record.
• Ability to lift up to 50 pounds waist high alone and to handle up to 100 pounds with assistance.
• Prolonged standing, sitting, stooping, and bending.
• Frequent travel required.
• Valid passport.

Equal Opportunity Statement

Komax Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status, and will not be discriminated against on the basis of disability.