Service Technician / Diagnostic Technician

Mercedes-Benz Group; Nashville (TN); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Paid training

Relocation assistance

Job summary

Mercedes-Benz of Music City in Nashville, TN is seeking a qualified Diagnostic Technician to diagnose electrical issues, perform vehicle repairs, and maintain dealership standards. The role requires 3+ years of technical experience, a valid TN driver’s license, and the ability to work with customers and dealership staff.

Salary ranges from $100,000 to $160,000 annually, with paid training and relocation considerations for the right candidate.

Qualifications

• High school diploma or the equivalent
• Minimum of three years of technical experience (Required)
• Trade school or European vehicle experience
• ASE certification preferred
• Proficient mechanical skills
• Proficient electrical diagnostic skills
• Ability to collaborate with the public, sometimes with several customers at a time
• Ability to collaborate with other dealership personnel
• Excellent verbal and written communication skills
• Proficient knowledge of dealership computer systems
• Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
• Must be insurable
• Must be a team player with impeccable honesty and integrity
• Maintain a high level of professional personal appearance and conduct
• Must be able to lift, push and pull a minimum of 20 lbs. repeatedly throughout the day
• Must be flexible enough to kneel, bend, and stoop repetitiously to complete vehicle repairs

Responsibilities

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Diagnoses the cause of any malfunction and performs repair
• Communicates with parts department to obtain needed parts
• Saves and tags parts of the job if under warranty or if requested by the customer
• Examines assigned vehicle to determine if further safety or service work is required or recommended
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
• Documents all work performed and recommended on the repair order
• Road tests vehicles when required or refers to the test technician
• Participates in manufacturer-sponsored training programs, schools and events
• Keeps abreast of manufacturer technical bulletins
• Supervises work of any apprentice technicians as assigned
• Reports machinery defects or malfunctions to supervisor
• Ensures that customers' cars are kept clean
• Notifies the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
• Keeps the shop area neat and clean
• Maintains and is accountable for all dealership-owned tools and manuals
• Wear proper PPE, such as eye protection, ear protection and slip resistant footwear
• Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner
• Reports any safety issues immediately to management
• Other tasks as assigned

Job description

Full Time Manual Labor Nashville, TN, US

6 days ago Requisition ID: 1075

Salary Range: $100,000.00 To $160,000.00 Annually

Mercedes-Benz of Music City is now looking for Diagnostic Technicians!

Luxury Mercedes-Benz Dealership experiencing fast growth in need of an experienced / qualified Diagnostic Technician immediately. The Service Technician is responsible for performing electrical diagnosis, vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. A Technician is expected to perform quality work without direct or continual supervision and be able and willing to work on all work assigned to them.

ESSENTIAL DUTIES:

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses the cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Participates in manufacturer-sponsored training programs, schools and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notify the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps the shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Wear proper PPE, such as eye protection, ear protection and slip resistant footwear.
• Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Other tasks as assigned.

QUALIFICATIONS:

• High school diploma or the equivalent
• Minimum of three years of technical experience (Required)
• Trade school or European vehicle experience
• ASE certification preferred
• Proficient mechanical skills
• Proficient electrical diagnostic skills
• Ability to collaborate with the public, sometimes with several customers at a time
• Ability to collaborate with other dealership personnel
• Excellent verbal and written communication skills
• Proficient knowledge of dealership computer systems
• Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
• Must be insurable
• Must be a team player with impeccable honesty and integrity
• Maintain a high level of professional personal appearance and conduct
• Must be able to lift, push and pull a minimum of 20 lbs. repeatedly throughout the day
• Must be flexible enough to kneel, bend, and stoop repetitiously to complete vehicle repairs

Compensation is based on ability and experience.

Schedule:

• Monday to Friday

Job Type:

• In-person
• Full-Time
• Paid training

Ability to Relocate:

• Nashville, TN: Relocate before starting work (Required)