Service Technician / Diagnostic Technician

ADP, Inc.; Nashville (TN); Presencial; USD 100.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Descripción de la vacante

Mercedes-Benz of Music City in Nashville, TN is seeking an experienced Diagnostic Technician to perform electrical diagnosis, repair, and maintenance on luxury vehicles in a fast-growing dealership. The role requires a minimum of three years of technical experience and strong mechanical and electrical diagnostic skills.

You will communicate with parts and service teams, document work, and participate in manufacturer training. A valid Tennessee driver’s license and insurability are required.

Formación

• High school diploma or equivalent is required.
• Minimum of three years of technical experience is required.
• Trade school or European vehicle experience.
• ASE certification preferred.
• Proficient mechanical skills are required.
• Proficient electrical diagnostic skills are required.
• Ability to collaborate with the public and dealership personnel.
• Excellent verbal and written communication skills.
• Proficient knowledge of dealership computer systems.
• Must have a valid in-state driver's license and a safe driving record.
• Must be insurable.
• Must be a team player with honesty and integrity.
• Maintain a professional appearance and conduct.
• Must be able to lift 20 lbs repeatedly.
• Must be flexible to kneel, bend and stoop during repairs.

Responsabilidades

• Performs work as outlined on repair order with efficiency and accuracy.
• Diagnoses the cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor if additional work is needed or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Participates in manufacturer-sponsored training programs and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of apprentices as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures customer cars are kept clean and notes any changes in appearance.
• Keeps the shop area neat and clean.
• Maintains dealership-owned tools and manuals and returns them properly.
• Wear PPE and comply with safety regulations.
• Operates tools and equipment safely and reports safety issues to management.
• Other tasks as assigned.

Conocimientos

Mechanical skills

Electrical diagnostics

Communication skills

Team player

Dealership computer systems

Educación

High school diploma or equivalent

Trade school or European vehicle experience

ASE certification preferred

Herramientas

Dealership computer systems

Descripción del empleo

Full Time Manual Labor Nashville, TN, US

Salary Range: $100,000.00 To $160,000.00 Annually

Mercedes-Benz of Music City is now looking for Diagnostic Technicians!

Luxury Mercedes-Benz Dealership experiencing fast growth in need of an experienced / qualified Diagnostic Technician immediately. The Service Technician is responsible for performing electrical diagnosis, vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. A Technician is expected to perform quality work without direct or continual supervision and be able and willing to work on all work assigned to them.

ESSENTIAL DUTIES:

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses the cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Participates in manufacturer-sponsored training programs, schools and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notify the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps the shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Wear proper PPE, such as eye protection, ear protection and slip resistant footwear.
• Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Other tasks as assigned.

QUALIFICATIONS:

• High school diploma or the equivalent
• Minimum of three years of technical experience (Required)
• Trade school or European vehicle experience
• ASE certification preferred
• Proficient mechanical skills
• Proficient electrical diagnostic skills
• Ability to collaborate with the public, sometimes with several customers at a time
• Ability to collaborate with other dealership personnel
• Excellent verbal and written communication skills
• Proficient knowledge of dealership computer systems
• Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
• Must be insurable
• Must be a team player with impeccable honesty and integrity
• Maintain a high level of professional personal appearance and conduct
• Must be able to lift, push and pull a minimum of 20 lbs. repeatedly throughout the day
• Must be flexible enough to kneel, bend, and stoop repetitiously to complete vehicle repairs

Compensation is based on ability and experience.

Schedule:

• Monday to Friday

Job Type:

• In-person
• Full-Time
• Paid training

Ability to Relocate:

• Nashville, TN: Relocate before starting work (Required)