Technician II

City Enterprises; Memphis (TN); On-site; USD 28,000 - 41,000; Full time

Job summary

City Enterprises in Memphis, TN is seeking an experienced Automotive Technician for full-time, day-shift work in a high-volume shop. This role focuses on flat-rate diagnostics, proactive technician performance, and reliable DVIs to secure fast customer approvals.

Expect paid training opportunities and a fast-paced environment with emphasis on quality workmanship and efficiency. Must have a high school diploma or GED and related vocational training; ASE certifications are a plus.

Qualifications

• High school diploma or GED required.
• Vocational/technical/business school experience preferred.
• Diagnostic training and knowledge of automotive products highly valued.

Responsibilities

• Perform bumper-to-bumper diagnostics, maintenance and major repairs with precision.
• Utilize digital inspections (DVIs) to document findings for quick approvals by service advisors.
• Maintain clean, organized bays and collaborate with service advisors and parts staff.

Skills

Diagnostics

Repair skills

Problem solving

Basic computer skills

Knowledge of product

Electrical diagnostic skills

Brand experience

Education

High School Diploma or GED

Vocational/Technical/Business School

Diagnostic Training

Job description

Job Details: Level: Experienced, Job Location: MEMPHIS, TN 38128, Position Type: Full Time, Education Level: High School, Travel Percentage: None, Job Shift: Day, Job Category: Automotive, Tired of Broken Promises? We Have the Volume, the Parts, and the Pay.

We are hiring a Flat Rate (Flag Rate) Automotive Technician who is ready to turn wrenches without the usual shop drama. If you are an efficient, skilled professional trapped in a shop with empty bays, slow parts counters, or a service writer team that messes up your tickets, it's time for a change.

We don't expect you to stand around watching oil drain. We keep you moving, we keep your bays full, and we pay you what you're actually worth.

What You'll Do

• Own Your Bay: Execute bumper-to-bumper diagnostics, maintenance, and major repairs cleanly and precisely.
• Flag High-Volume Hours: Turn your experience into profit. Master repeat repair profiles to regularly beat standard flat-rate times.
• Utilize Digital Inspections: Document your findings accurately via digital vehicle inspections (DVIs) so our service advisors can secure fast, frictionless customer approvals.
• Keep Learning: Stay ahead of the curve with paid, hands-on manufacturing or specialty training.

JOB DUTIES

• Take care of customers, whether they're contract or sale
• Repair vehicle properly and with safe techniques
• Vehicle inspection against industry accepted standards
• Minor shop duties (clean up, trash)
• Maintain a tidy work area

POSITION REQUIREMENTS

• High school Diploma/GED
• Vocational/Technical/Business School
• Diagnostic Training
• Knowledge of product
• Repair skills
• Problem solving
• Basic computer skills

CHARACTERISTICS

• Honesty & Integrity in all matters
• Customer Service Focused
• Excellent Communication skills
• Problem Solver
• Strong Technical Aptitude
• Up-to-date Technologically
• Solid work ethic
• Organized

Qualifications: Who You Are

• The Efficient Pro: You understand that organization is speed. You utilize a solid roll-cart setup, master battery-powered tools, and map out your repairs to crush book times while maintaining strict quality control.
• The Diagnostic Expert: You don't just swap parts; you have a sharp analytical mind for complex electrical, mechanical, and computer diagnostic systems.
• The Certified Craftsman: You take pride in your trade, hold a clean driving record, and possess active ASE Certifications (or are driven to earn them).
• A Team Player: You value a strong relationship with your service advisors and parts department, knowing that seamless collaboration equals higher efficiency for everyone.

SKILLS & QUALIFICATIONS

• No supervisory responsibility
• Tasks are multiple and diverse with some interrelationship across processes.
• Work requires the direct application of a variety of procedures, policies and/or precedents.
• There is some budget responsibility and expenditure authority.
• Performs tasks and duties under general supervision, using established procedures and innovation.
• Chooses from limited alternatives to resolve problems.
• Occasional independent judgment is required to complete work assignments.
• Often makes recommendations to work procedures, policies and practices.
• Refers unusual problems to supervisor.
• Electrical diagnostic skills
• Brand experience

PHYSICAL REQUIREMENTS

• Work involves frequent exposure to unpleasant elements, such as extreme temperatures, dirt, dust, fumes, smoke, loud noises, chemicals, etc.
• Position requires continuous moderate or occasional heavy physical activity which includes 15% walking, 50% standing, 10% lifting, 10% pulling, 10% pushing, and 5% sitting.