Service Technician (CDL required)

United Site Services, Inc; Grand Bay (AL); On-site; USD 36,000 - 60,000; Full time

Job summary

United Site Services, Inc. in Alabama is seeking a Service Technician to operate a company service truck and service/pump/clean portable toilets and holding tanks.

The role centers on safety, quality service, and responsive customer communication to meet client expectations on each site. The position emphasizes adherence to USS and DOT safety guidelines, efficient routing, and the ability to handle physical tasks including lifting up to 150 lbs.

Qualifications

• Minimum two years of commercial driving experience.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a service truck and service/pump/clean portable restrooms and/or holding tanks.
• Perform basic service duties in compliance with USS and DOT safety standards.
• Handle lifting/pushing between 50 and 150 lbs on a frequent basis.
• Conduct portable toilet servicing to USS 8 point service standard.
• Provide courteous customer service on site and ensure services meet client expectations.
• Adjust routes as needed to meet customer needs.
• Provide routing feedback to improve efficiency and service quality.
• Discuss customer toilet needs to plan current and future requirements.

Skills

Commercial driving

Customer service

Time management

Communication

Problem solving

Education

CDL

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.


• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.


• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.


• Conduct portable toilets servicing to USS 8 point service standard.


• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.


• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.


• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.


• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.


• Valid CDL.


• Excellent time management, customer service and communication skills.


• Strong problem-solving and decision making skills.