Service Technician - Bathroom Remodeling

West Shore Home; Franklin, Northern (MA, KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Training program

PTO

401k with company match

Job summary

West Shore Home is hiring for a field installer in Franklin, MA. The role focuses on servicing customers’ windows and doors, with on-site visits and hands-on remodeling work. You will work with a team dedicated to quality, safety, and customer satisfaction.

The position includes a comprehensive benefits package, company-provided tools, a training program, and a vehicle with covered fuel and drive time, supporting your growth and daily job efficiency.

Qualifications

• Experience in residential remodeling, carpentry, construction.
• Valid Driver's License.
• Smartphone required for company systems with two-factor authentication.

Responsibilities

• Meet customers and provide service within the service area.
• Perform service on customers' windows and doors in a safe, effective manner.
• Review service completion with the customer and obtain required signatures.
• Leave customer locations clean and safe after service.

Skills

Attention to detail

Customer-focused

Safety-conscious

Mobile device literacy

Job description

Franklin, MA 02038, USA

Job Description

Posted Tuesday, September 1, 2026 at 4:00 AM

Looking to build your career with a company who values your craftsmanship, skill, and experience? Join a team who works just as hard for you as you do for our customers.

Why Work at West Shore Home?

We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2025 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.

We’ve got you covered with:

• Full-time, W2 employment with unlimited overtime opportunity not dependent on weather
• A generous benefits package including insurances, Paid Time Off, 401k with company match
• Company provided tools, equipment, and fully paid training program
• A vehicle, gas, and drive time covered by West Shore Home
• A pre-defined career glidepath to take you to the next step in your career

What It Takes to Succeed

At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:

• Exceptionally strong attention to detail
• Experience in residential remodeling, carpentry, construction
• A sense of pride in your work and an unwavering commitment to our customers
• Valid Driver’s License
• Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication

What You’ll Contribute

In this role, you can expect to:

• Meet customers, take visual tour of service area, keep customer apprised of service progress
• Perform service on customer's windows and doors in a safe and effective manner
• Review service completion with customer and secure required signatures
• Leaves customer location in a clean and safe appearance

More to Know

Our Growth Story

What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®.

We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of , there is no better place to do so.

#RHPC

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.