Service Technician (BAS)

BCM Controls Corp.; Woburn (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k) plan with company match

Excellent medical, dental, vision insurance

Tuition Reimbursement

Work/Life Balance

Job summary

BCM Controls Corp. is looking for someone to maintain positive customer relations, perform maintenance, system upgrades, and respond to BAS service calls. The role requires a strong work ethic and a solid understanding of commercial BAS/HVAC equipment.

Salary ranges from $80K - $100K+ based on experience, with extensive benefits including competitive wages, 401(k) plan with company match, and excellent medical insurance. Join us in Woburn, Massachusetts!

Qualifications

• 0-4 years’ experience in BAS/HVAC equipment maintenance.
• Ability to evaluate service problems and recommend actions.
• Experience in troubleshooting electronic systems.

Responsibilities

• Maintain customer relations and respond to service calls.
• Perform troubleshooting and repair on DDC control systems.
• Document services provided and maintain site backups.

Skills

Strong work ethic

Customer orientation

Team collaboration

Troubleshooting skills

Experience with BAS/HVAC equipment

Tools

Schneider Electric/Andover Controls

Johnson Controls

Tridium

Job description

Who we are:

At BCM Controls, we are focused on our people, our culture, and our business. Our goal is to be the “Best Place You Will Ever Work!” We are growing and looking to hire great people to support our vision. BCM specializes in building automation, security systems and energy services for commercial, institutional, and industrial clientele. There is no better place to develop your skills, establish a career and make a difference than BCM Controls.

What we offer you:

• Market, competitive wages based on experience
• Opportunities for career growth, training, and development
• A recognition culture with dynamic leadership
• Work/Life Balance
• 401(k) plan with company match
• Excellent medical, dental, vision and Rx drug insurance
• Company paid Life and AD&D insurance
• Short and Long‑Term Disability Insurance
• Tuition Reimbursement
• Company van
• Steady work and overtime opportunities

What you’ll do:

• Maintain positive customer relations, perform maintenance, system upgrades and respond to BAS service calls in a quick and effective manner while adhering to codes, regulations and standards.
• Perform equipment troubleshooting and repair for DDC control-based systems.
• Record documentation of services provided.
• Maintain site back‑ups and documentation.
• Build customer rapport by resolving concerns and answering questions.

Who you are:

• Strong work ethic, take pride in workmanship, collaborate well with others, and have a continuous desire to learn.
• 0‑2 or 2‑4 years’ experience and a solid understanding of commercial BAS/HVAC equipment maintenance.
• Experience with Schneider Electric/Andover Controls, Johnson Controls, and Tridium is a plus.
• Functional and technical ability to evaluate service problems, recommend appropriate action, and follow through.
• Experience with electronic systems, troubleshooting, estimating, and dealing with complexity.
• Ability to work in a team environment while taking responsibility for individual tasks.
• Strong customer orientation, ability to manage expectations and satisfy customers.

Salary:

$80K - $100K+ dependent on experience

BCM Controls is a leading provider of building automation, security systems and energy services for commercial, institutional and industrial clientele. Our vision is to be the premier provider of business solutions addressing workplace comfort, security, and energy services. Based in Greater Boston, BCM serves New England with ease.