Service Technician Apprentice

FerrellGas; Durham (WV, NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Service Technician Apprentice, where you'll gain hands-on experience in propane installations and customer service. This role offers the chance to learn from industry experts while working towards obtaining necessary licenses at no cost. With a strong focus on employee support, you'll enjoy a range of benefits including medical, dental, and a 401(k) plan. This is an excellent opportunity for individuals eager to develop new skills and advance in their careers within a supportive environment.

Benefits

Medical, Dental & Vision

401(k) with company match

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Ownership Plan (ESOP)

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Parental Leave Benefit

Propane Discounts

Employee Referral Program

Qualifications

• Willingness to obtain a Commercial driver's license (Class A or B) with hazmat and tanker endorsement.
• Proficient in speaking, writing, and understanding the English language.

Responsibilities

• Assist in installations, repairs, and maintenance of propane equipment.
• Provide exceptional customer service by supplying service/safety information.
• Train with team members for emergency deliveries or response.

Skills

Customer Service

Propane Equipment Maintenance

Installation Skills

Education

High School Diploma

Job description

Service Technician Apprentice

Job Locations

US-WV-Sophia

ID

2025-30858

Category

Service Technician

Overview

Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you love learning new skills and interacting with people? Ferrellgas is looking for a Service Technician Apprentice to join our team! You'll train with some of the most dedicated Service Technicians in the industry, learn what it takes to install propane tanks safely, and find out how to respond to service calls in a timely and efficient manner. After completion of the program, you'll have the opportunity to advance into a Service Technician role. While, training you'll work towards obtaining needed licenses and endorsements, at no cost to you!*

Benefits

Medical, Dental & Vision
• Company provided STD, LTD, Life, & AD&D
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) with company match
• Paid Time Off (PTO)
• Employee Stock Ownership Plan (ESOP)
• Wellness Program
• Parental Leave Benefit
• Tuition Reimbursement
• Employee Referral Program
• Propane Discounts

Responsibilities

• Under direct supervision, assist in installations, repairs, and maintains propane equipment for retail customers.
• Develops knowledge and trains on how to load, secure, transport, deliver, and unload propane to and from specified destinations.
• Assists in inspecting vehicles and notifies supervisor of needed equipment, supplies, or routine maintenance.
• Under direct supervision, assists in preparing and maintaining records in accordance with regulations and company procedures. Operates truck in accordance to established safety procedures.
• Under direct supervision, during daily interaction with customers provides exceptional customer service by supplying service/safety information and answering inquires.
• Will be required to train with team members who are working on call rotation for after hours and weekend emergency deliveries or response as needed.
• Once qualified, may be required to drive a Bobtail truck base on business needs and/or "On Call" rotation
• Performs other duties as assigned.
• Under direct supervision, may work on propane appliances when needed.

Qualifications

• High school diploma or equivalent.
• Willingness to obtain Commercial driver's license (Class A or B) with hazmat and tanker endorsement if not currently obtained
• Good driving record
• Proficient in speaking, writing, and understanding the English language.
• Commercial driver's license (CDL) Class A or B license with hazmat and tanker endorsement preferred.

* Employees will be required to sign and abide by our reimbursement agreement

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